People Operations Lead Jobs

About Motorq

Motorq is a leading software infrastructure company working on connected car data and analytics. Our mission is to provide owners and managers of vehicles with cutting-edge actionable insights so they can improve their operations, improve client experience, and reduce cost.

Motorq works closely with the largest global car manufacturers (OEMs) in the world to extract data directly from the embedded modems in cars. We have deep commercial and technical relationships with over 12 large OEMs and are co-creating the future with them. With most of these OEMs, Motorq is the first and only data partner. After ingesting data from the car and from other sources like vehicle specs data, our advanced algorithms create actionable insights that are then sent to customers via a suite of products, ranging from APIs, Streams, DataLakes and web portals. Motorq’s customers include most the 10 largest fleet management companies, large dealer groups, and other leading automotive services companies.

The Motorq leadership team has interdisciplinary experience in automotive engineering full-stack software engineering, data science and SaaS startups. We recently raised a $41M Series-B round, led by Insight Partners, one of the largest VCs in the world. We are also backed by leading auto-tech VCs, and leading automotive services companies.

Motorq has over 80 employees, spanning engineering, data science, product, operations, customer success, sales, and marketing. We are headquartered in the San Francisco Bay Area with offices in Seattle, Bangalore and Chennai.

The Role

Motorq is growing rapidly – as we onboard more OEMs and customers. To support the commercial growth, we are growing our team – and hiring across functions and roles. People are our biggest asset, and we are looking for a world-class, highly-motivated, high-empathy HR Manager to take care of our staff and support our people operations. This is a high-visibility role - this candidate will work closely with our exec leadership team to implement systems, processes and culture elements, to create a great experience for all our staff, end-to-end.

We would prefer this candidate to be located in the San Francisco Bay Area. A hybrid work model is anticipated, with 2-3 days per week in the office.

Key Responsibilities

• Own and evolve the employee and intern handbook and policies
• Manage remote-work policies
• Codify culture elements that embodies the mission of Motorq and the vision of the founders
• Oversee benefits and payroll administration via our vendors and brokers
• Identify priority areas for automation & process improvement – researching, selecting, and implementing systems and processes
• Manage the company HRIS and metrics
• Assist in growing diversity within the Motorq staff
• Design and implement team-building and other activities to build and support company culture
• Evolve our total rewards program, covering cash and equity compensation, with tie-ins to the review process
• Define a world-class onboarding and offboarding process for staff
• Define and manage professional development programs (e.g., learning management systems, coaching)
• Codify and execute the staff performance review process, with tie-ins to individual OKRs as applicable
• Help grow the people operations function

Qualifications

• Preferred
• Ability to gather data and report on key metrics
• Gets motivated by work in a fun, fast-paced, and intellectually challenging environment
• Experience with benefits and payroll administration
• Deep understanding of employee review processes at high-performing software companies
• Collaborative – Develops strong working relationships with customers, partners, and colleagues, at all levels, to make/influence decisions
• Experience drafting employee communications and setting up feedback mechanisms
• Required
• Experience managing remote-work structures
• 5+ years of multi-disciplinary talent management / HR roles at software companies
• Self-motivated people-focused individual, striving for personal and professional growth
• Experience with designing and implementing culture-building initiatives
• Experience with designing or managing compensation structures for high-growth software companies – covering cash and equity