Office And People Operations

About us

Scribe is a fast-growing, product-led growth (PLG), VC-backed startup based in San Francisco. We make it easy to share how work gets done - just record yourself doing any workflow, and Scribe auto-generates step-by-step documentation to share with colleagues or customers anywhere.

Scribe is used by over a million people in 100+ countries to capture and share process knowledge. We have raised $30M in funding from top investors and are growing quickly. Come join us in our mission to unleash and uplevel the world’s know-how!

About This role

Scribe is hiring an Office and Employee Experience Manager for our San Francisco office!

We have a strong People Mission at Scribe and care a lot about the experience of our SF and remote team members. This role is an integral part of keeping the trains running on time and fostering a strong, collaborative, and inclusive culture at Scribe.

This is a great opportunity for a highly organized, detail oriented person who is passionate about the little moments that create an exceptional office and employee experience 🥰.

You will need to be in the San Francisco Office (near Caltrain, in SOMA) at least 3 days per week. Outside of that, we can be flexible - we are open to part-time opportunities for people who may have other commitments (family, school, hobbies, etc). For the right person committed to Scribe, we are committed to making it work for you.

Key Responsibilities

Office management:

• Manage day-to-day operations (e.g. catering, office supplies purchasing, packages, etc.)
• Manage office relocation(s), where applicable
• Ensure office operational efficiencies related to process, organization, supplies, professionalism, and cleanliness/safety

Employee experience (majority of time):

• Foster a welcoming environment in the office and remotely
• Own swag, from concept through to execution and delivery
• Plan and execute high quality company events and program, including employee benefits, recognition, and anniversaries
• Coordinate programs between participants, facilitators, site contacts, and if needed vendors to ensure all events are set up for a thoughtful experience – in-person or remote
• Be the point person for employee questions (on benefits, policies, etc)
• Maintain employee policies and procedures
• Coordinate virtual and in-person interviews with prospective candidates
• Manage on-boarding and off-boarding of new employees and contractors
• Design and run experiences that cultivate a vibrant and diverse work environment that attracts and retains talent
• Design, own, and manage culture-building initiatives for the company

Administrative support (minimal time):

• Provide administrative support to the executive team
• Ad hoc research and special projects support

Key Requirements

The ideal candidate is highly organized, diligent, and resourceful. You have worked at a fast-growing startup before and thrive in a fast-paced, scrappy environment. If you LOVE creating great experiences for team members - and have strong opinions about everything from office layout to what rituals foster great company culture - we’d love to hear from you!

You must be able to be in our San Francisco office (located at 1 Bluxome Street, right across from Caltrain in SOMA) at least 3 days a week. We are a small and mighty team of passionate people (50 team members), and growing quickly!

What we can offer you

• WFH Stipend
• Commuter/Remote benefits
• Comprehensive healthcare benefits
• 401k
• Unlimited PTO
• Some of the nicest and smartest teammates you’ll ever work with
• Exciting and motivating equity
• Competitive salaries
• Parental Leave