Training & Development Lead (Remote In Usa Only)

The Training & Development Lead develops and delivers training courses to our clients to accompany the delivery of rich decisioning, analytical, fraud detection, and identity solutions. This is an opportunity to join a group of talented training specialists who deliver training to the top financial institutions in North America. This is accomplished through a comprehensive and ever-evolving set of training standards and practices.

In this role, two things are critical: deep product knowledge of North America Identity and Fraud products and professional client consulting. Our clients range on a wide scale of technical proficiencies. Speaking to the client’s technical level and effectively communicating with client executives is a key skill.

Summary of Responsibilities:

• Collaborate with other departments to support enterprise-wide organizational development activities, such as leadership development, performance management, and culture development.
• Manage and liaise with external training service providers and vendors
• Support the management of learning management systems
• Conduct regular needs assessments to identify and prioritize organizational learning and development needs and methods.
• Facilitate and/or produce creative and engaging virtual learning events
• Develop training content consistent with instructional design standards, adult learning theory, knowledge of the target audience, and sound project management skills
• Facilitate instructor-led client and internal employee training, both class and virtual
• Work with the appropriate teams regionally and globally to create and update training material for new product releases and ongoing feature additions.
• Provide metrics and analysis on the effectiveness and impact of learning initiatives
• Actively participate in ad-hoc team projects across the organization

• Self-starter, ability to work with minimal supervision
• Excellent communication skills, both oral and written
• Key Competencies:
• Must be able to be flexible and open to changing priorities.
• Excellent oral and written communication skills and effectively communicating with clients.
• Strong Experian Fraud & ID product knowledge
• Strong knowledge of adult learning and training methodology and tools and be able to learn about the business and solutions we are delivering.
• Creative, innovative, enthusiastic, and positive
• Must be able to handle training responsibilities for several projects at one time, each with potentially competing/conflicting priorities.
• Must have experience in a consulting role, preferably with Financial Institutions
• Strong leadership skills.
• Good attention to detail, results-driven
• Confidence, high level of energy and passion
• Strong organizational skills.
• Good attention to detail, results-driven
• Able to travel domestically.
• Team Player
• BA/BS or equivalent college degree, 4-7 years functional experience
• Strong knowledge of computer systems and processes and PC desktop applications such as MS Word, Excel, PowerPoint, Confluence, etc.
• Must be able to thrive in a fast-paced environment and contribute to the development of policies, procedures, and best practices.

Why choose us?

Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programsare designed so you can come to work feeling your very best self. Our benefits focus on health, money, and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or preparing for the next big milestone in your life, we have a range of flexible options to have you covered!

• Youtube video link: https://www.youtube.com/watch?v=trvcHqr81TY
• To learn more about our culture and what it’s really like to work here, check out our LinkedIn and social media channels using the hashtags #UniquelyExperian
• Experian Careers - Creating a better tomorrow together
• To learn more about our culture and what it’s really like to work here, check out our interactive guide here:https://view.pagetiger.com/experianguideforcandidates/1
• Could this be the role for you? Apply now to start your journey with Experian.
• Find out what its like to work for Experian by clicking here

Perks

• Well-rounded employer-matched 401(k) plan
• Fully remote or in-office hybrid model, depending on location
• Anyone needing accommodation to complete the interview process should notify the talent acquisition partner
• Flexible work schedule and relaxed dress code
• Competitively priced medical and dental plans
• Experian is an Equal Opportunity Employer
• A well-balanced work-life balance that includes generous sick and vacation time
• Free/discounted benefits and services, such as tax-free commuter passes and free credit monitoring

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action!

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected!