Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Implementation & Customer Success Lead
Recruited by Plenful 8 months ago
Address San Francisco Bay Area, United States
Mplementation & Customer Success Lead
Recruited by Plenful 8 months ago
Address San Francisco Bay Area, United States
People Operations Lead Jobs
Recruited by Motorq 9 months ago
Address San Francisco, CA, United States
Customer Success Team Lead - Remote | Wfh
Recruited by Get.It Recruit - Administrative 10 months ago
Address San Jose, CA, United States
Digital Success Lead Jobs
Recruited by Asana 10 months ago
Address San Francisco, CA, United States
Beta Lead, Customer Success
Recruited by Square 10 months ago
Address Oakland, CA, United States
Student Success Advocate - Remote | Wfh
Recruited by Get It Recruit - Educational Services 10 months ago
Address San Francisco, CA, United States
Customer Success Lead - Fleet
Recruited by FreeWire Technologies 11 months ago
Address Oakland, CA, United States
Customer Success Lead - Retail
Recruited by FreeWire Technologies 1 year ago
Address Oakland, CA, United States
Customer Success Lead Jobs
Recruited by Dotmatics 1 year ago
Address San Diego County, CA, United States
Customer Success Lead Jobs
Recruited by Ignite Recruitment 1 year ago
Address Irvine, CA, United States
Team Lead, Unemployment Claims Customer Success Representatives
Recruited by Experian 1 year ago
Address Costa Mesa, CA, United States
Lead Success Analyst Jobs
Company | Miro |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-10-01 |
Posted at | 8 months ago |
About The Role
The Analytics team at Miro has a clear mission - use data to make better decisions. We are a small and highly experienced team of folks who pride ourselves on finding ways to answer some of the most exciting yet sophisticated business questions.
As Miro grows, we are looking to expand the Analytics team and to hire a strong Success Analyst. You will support Customer Success teams by giving them timely and easy access to key customer metrics and by proactively identifying and sharing strategic insights about our customer base. The Success team will rely on your data to prioritize their efforts and use your insights to have strategic conversations with their customers.
This is a unique opportunity to join a fast-growing team and leave your mark as the team scales up. Your efforts will support the foundation for the Sales & Success Analytics team and will contribute to the company’s growth.
What You’ll Do
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Our mission is to empower teams to create the next big thing by creating a place where teams can create together seamlessly, regardless of location.
Today, more than 50 million users in 180,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.
Everyone in Miro has access to the same shared capabilities designed for innovation including diagramming, wireframing, real-time data visualization, and built-in support for agile practices. Miro's workspace is integrated with more than 130 other applications including Jira, Azure DevOps, Asana, Zoom, Slack, and Teams, many of which offer two-way integrations and can be dynamically updated directly from Miro.
Miro enables organizations to accelerate time to market and ensure continuous alignment with customer needs and company strategy. In most organizations, Miro is used by product development teams looking for a new, better way to drive innovation. However, we see more teams including marketing, sales, management consulting, architecture, creative design, and HR that are increasingly applying innovation methodologies such as design thinking and agile practices and adopting Miro for this work.
Check Out More About Life At Miro
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
The Analytics team at Miro has a clear mission - use data to make better decisions. We are a small and highly experienced team of folks who pride ourselves on finding ways to answer some of the most exciting yet sophisticated business questions.
As Miro grows, we are looking to expand the Analytics team and to hire a strong Success Analyst. You will support Customer Success teams by giving them timely and easy access to key customer metrics and by proactively identifying and sharing strategic insights about our customer base. The Success team will rely on your data to prioritize their efforts and use your insights to have strategic conversations with their customers.
This is a unique opportunity to join a fast-growing team and leave your mark as the team scales up. Your efforts will support the foundation for the Sales & Success Analytics team and will contribute to the company’s growth.
What You’ll Do
- Collaborate with Data Engineers to improve our analytics infrastructure and data quality.
- Be a vocal and proactive partner. Guide your key partners line of questioning rather than just fulfilling requests. Provide insights and conclusions rather than data outputs.
- Find the stories buried in data and build scalable solutions (such as dashboards) that enable customer success managers to be successful at their job.
- Ensure clarity, consistency and visual efficiency of reporting to make sure customer success people can find the right data and insight easily and utilize them often.
- Enjoy being outside of your comfort zone - understand always changing business needs, explore new tech and tools, trace data issues to the source, or find a new way to address an old problem
- BA in Applied Math, Physics, Statistics, Economics, Information Technology, Data Analytics, Computer Science, or an equivalent field
- Find the stories buried in data using statistical analysis
- Profound experience writing SQL queries and working with large data sets
- 6+ years of Analytics or Data Science experience in a fast growing hyper-growth organization
- Experience in managing project independently, partnering with sales, success, revenue operations professionals
- Focus on delivering results quickly with iteration, instead of waiting for perfection.
- Experience in BI tools (e.g Looker) and designing and building dashboards
- 401k matching + Competitive equity package
- Lunch, snacks and drinks provided in the office
- Excellent Medical, Dental and Vision health benefits
- Wellbeing benefit and WFH equipment allowance
- Fertility & Family Forming Benefits
- Up to $2,000 of charitable donation matches each year
- Flexible time off
- Annual learning and development allowance to grow your skills and career
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Our mission is to empower teams to create the next big thing by creating a place where teams can create together seamlessly, regardless of location.
Today, more than 50 million users in 180,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.
Everyone in Miro has access to the same shared capabilities designed for innovation including diagramming, wireframing, real-time data visualization, and built-in support for agile practices. Miro's workspace is integrated with more than 130 other applications including Jira, Azure DevOps, Asana, Zoom, Slack, and Teams, many of which offer two-way integrations and can be dynamically updated directly from Miro.
Miro enables organizations to accelerate time to market and ensure continuous alignment with customer needs and company strategy. In most organizations, Miro is used by product development teams looking for a new, better way to drive innovation. However, we see more teams including marketing, sales, management consulting, architecture, creative design, and HR that are increasingly applying innovation methodologies such as design thinking and agile practices and adopting Miro for this work.
Check Out More About Life At Miro
- Youtube: https://www.youtube.com/@lifeatmiro
- Instagram: https://www.instagram.com/wearemiro/
- Blog: https://miro.com/careers/life-at-miro/all/
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago