Manager, People Operations Jobs

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Okta is looking for a Manager, People Operations to help us scale and optimize our People Operations processes supporting our HR Business Partners, Onboarding, Workplace and DEI and Employee relations functions. You will be a key member of the People Operations team focused on delivering an exceptional employee experience and driving efficiencies across the People Operations, HR Business Partners, Employee Experience, Onboarding, Workplace and Diversity & Inclusion teams. The ideal candidate will be a self-starter with people management experience, great customer service skills and broad knowledge of HR programs and processes across the employee lifecycle. This is an amazing opportunity for someone looking to grow their career and work in a dynamic, rapidly growing company.

Job Duties and Responsibilities:

• Answer and transact on Tier 2 inquiries, processes and requests through our case management platform, ServiceNow, while appropriately escalating complex cases to the appropriate COE.
• Act as the escalated point of contact for questions and processes across various COEs including HR Business Partners, Workplace, Employee Experience, and Diversity, Inclusion and Belonging
• Document operational processes (HR Business Partners, Workplace, Employee Experience and Diversity & Inclusion) and determine which processes can be managed by our offshore teams
• Support audits as needed for supported COE groups
• Utilize Workday & ServiceNow data to identify inquiry trends and operational opportunities. Translate trends into action plans with the goal of improving employee experience & self-service
• Support reporting needs for various COE groups
• Lead a team of Tier 2 leaders supporting prehire, global mobility and HR business partner shared services functions
• Drive process optimization and project management for work moving to Shared services.
• Maintain and update HR Business Partners, Workplace, DIB, and Prehire related Intranet pages
• Partner with the COE to understand upcoming strategy, policy and program changes

Required Knowledge & Experience:

• Minimum 4-5 years experience in HR or People Operations role
• Prior experience working with HR Operations processes, including new hire onboarding employee lifecycle events, and additional processes such as Global Mobility, HR Compliance, Onboarding, People Business Partners, and more
• Knowledge of general HR programs and processes across the employee lifecycle

Preferred skills:

• Previous management experience is highly preferred
• Previous experience working in Workday & ServiceNow is highly desired
• Previous experience in remotely onboarding and working remotely is highly preferred
• Bachelor’s degree preferred
• Experience working in a high-speed, global technology company preferred

Required skills:

• Ability to work cross-functionally, take initiative and meet multiple deadlines
• Excellent analytical and organizational skills with attention to detail
• Experience with using vlookup, pivot table functions in Excel
• Outstanding customer service, verbal, and written communication skills
• Intermediate experience in Microsoft Office, Google Suite and must gravitate easily to new technology

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:

$106,000—$143,000 USD

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$117,000—$158,000 USD

What you can look forward to as an Okta employee!

• Fostering Diversity, Equity, Inclusion and Belonging at Okta
• Making Social Impact
• Amazing Benefits

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.