Manager Of Human Resources, People, And Culturee

Manager of Human Resources, People, and Culture

The National Public Housing Museum is seeking a compassionate and experienced Manager of Human Resources, People, and Culture. This position is responsible for the overall administration, coordination, and evaluation of human resources plans, and engagement and development of employees, including union and non-union staff.

As the first staff in this new position, the manager will be responsible for working closely with the Executive Director and Associate Director to establish a Department of Human Resources, People, and Culture that reflects the values of our social justice museum, including honoring our commitment to advancing and promoting diversity, equity, inclusion, and access, especially for people with lived experience in public housing.

This position is focused on both legal compliance, ethics, and structural support for employees, as well as strategies for employee engagement, work culture, and morale. This position works closely with employees, organizational leadership, board committees, legal counsel, staff union representation and others, when appropriate.

This position reports directly to the Associate Director, who operates as the head of operations.

Major Responsibilities

• Work closely with the future CFO and current accounting, generating finance-related reports, as needed.
• Lead the development of a new Human Resources, People, and Culture Department that reflects the collaborative values of the institution, including reimagining search processes, building candidate pipelines and retention strategies, identifying opportunities to improve employee experience, assessing current people programs and proposing innovative new initiatives, with a strong emphasis on recruiting and retaining public housing residents
• Support and coach management and supervisory staff on dealing performance evaluation and improvement plans, consulting union representation, as needed.
• Enroll and update employees in health and other benefit plans.
• Establish and maintain department records, organizational charts, and reports.
• Monitor and ensure compliance with all federal, state, and local employment laws, revising policies and procedures, and producing reports, as appropriate.
• Contribute to reporting on the museum's Commensurate Benefits Agreement with HUD/Chicago Housing Authority
• Assist managers and supervisory staff with creating and revising job descriptions and recruiting for open positions, including positions developed under the umbrella of the museum's workforce training and internship programs in collaboration with various departments.
• Identify and fill in gaps in current administrative and HR policies and procedures and partner with leadership to develop programs to benefit workplace culture
• Provide guidance to management and staff on HR policies and procedures.
• Work closely with the future CFO, insurance brokers, and union representation (when applicable) on annual review of insurance plans.
• Help to establish internal communications systems, agreements, and norms to facilitate a two-way dialogue with employees and managers that supports honest and constructive feedback loops
• Monitor the performance evaluation program and revise as necessary.
• Conduct annual review of Employee Handbook and make recommendations for updates to the Executive Director, Associate Director and Board of Directors, in consultation with union representation.
• Maintain "office hours" for staff with a variety of schedules
• Help lead work culture conversations, programs, and training, including racial equity, disability justice, harassment, bias literacy, and others as necessary.
• Participate in interdepartmental meetings, strategy sessions, and activities.

Qualification Requirements

• Bachelor's degree in Human Resources or related field required or equivalent experience.
• Willingness to work with union and non-union staff. Prior experience preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential, preferred
• Training in and commitment to DEAI and people-centered management
• Experience in administering a variety of health and employee benefit plans.
• 3+ years of experience in a Human Resources Manager role, with a museum or non-profit background highly preferred.

Required Competencies

• Experience with ADP is a plus.
• Proficient with Microsoft Office Suite and Google Suite
• HR expertise, including experience with diversity, equity, accessibility and inclusion
• Ability to handle sensitive and confidential information in a discrete and professional manner and maintain confidential information where required.
• Exceptional verbal, written, and interpersonal communication skills.
• Ability to work with a variety of populations within the institution, including participants in the workforce training program
• Relationship building with staff all levels in the organization
• Strong project management skills.

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BA/BS/Undergraduate