Human Resources Manager Jobs

Employee Services (Human Resources) Manager

Location: Metro Honolulu, Hawaii

Full Time / Exempt

Role Purpose

The Manager of Employee Services will build and functionally administer a highly scalable, decentralized, best-in-class Employee Services program. The Manager will find the balance between our fierce focus on decentralization with the efficiencies of scale for process and systems.

The Manager will develop, manage, and iterate variety of Employee Services processes spanning the Employee Life Cycle. They must have superior organization and communication skills while maintaining incredible attention to detail in a fast-paced, rapidly growing environment. This individual will develop and lead a team and will both manage and perform both strategic and tactical work in the areas of Talent Acquisition, Onboarding, Benefits, Total Rewards, Training and Development, Compliance, Risk and Safety, Employee Relations, Performance Management, Communication, and Acquisitions.

The Employee Services Manager will build brand awareness as an “Employer of Choice” in Hawaii.

Role Summary

This is a spectacular opportunity to join a stable, recession-resistant, legacy company and partner with the President to lead the organization’s people and culture function.

The company is rapidly growing and needs an experienced and skilled Human Resources Leader, preferably with specific experience in Hawaii, who can bring proven, scalable processes, people analytics knowledge and a passion for creating enduring company cultures. This Manager will help build and implement the mechanisms to grow the company, including employee services, compliance, retention, risk and safety, and benefits and rewards. In this hands-on environment, the ideal people leader will be driven by the long-lasting impact of their work.

Key Job Responsibilities

Reporting directly to the Market Area President and working very closely with both the California Regional Leadership Team and Apex Partner Services VP of Employee Services, the Employee Services (HR) Manager will play a key leadership role. Areas of impact include:

HR Process & Administration

• Ensure all employees receive all the training and education required in the areas of Compliance, Employee Relations, and Risk & Safety.
• Lead the Risk & Safety program and oversee the program in order to ensure a highly compliant and successful program.
• Identify as the expert in Hawaii Employment Compliance in all areas of the Employee Services function.
• Build and lead a team of Employee Services specialists to support the region’s rapid growth.
• Develop and maintain strong relationships with the company’s managers to execute and manage Employee Services programs and projects.
• Achieve 100% employee data accuracy in all systems, providing assurance to all key stakeholders that KPIs and reporting are accurate and consistent throughout all organizational systems.
• Provide a Best-in-Class Onboarding experience for all incoming employees.

Talent Management & Engagement

• Contribute to and help manage industry leading engagement and management development training.
• Partner with the Market Area President to build and lead Employee Retention Efforts, leveraging employee surveying and Culture/Retention programming.
• Assist in building a culture of performance accountability.

Business Impact, & Technology

• Create and align Employee Services metrics to the business.
• Become the regional expert on people technologies in the business to leverage full functionality.

Candidate Requirements

A successful candidate will have the following criteria & competencies:

• Highly motivated, comfortable working autonomously.
• Bachelor’s degree in business or related field, OR a lesser degree with additional relevant commensurate experience.
• Excellent interpersonal skills, attention to detail, and teamwork.
• Ability to effectively communicate HR processes into simple solutions for non-HR employees.
• HR Certification is strongly preferred.
• Excellent time management and organizational skills.
• Improvement and growth mindset - with the ability to adapt and work within budgetary constraints.
• Excellent skills developing and managing metrics, while keeping a People First mindset.
• Strong experience in leading / driving processes.
• Able to operate effectively even when information may be incomplete or limited.
• 3 – 5+ years of prior HR experience required in a leadership role.

Location

The ES Manager will work from the company’s office in Pearl City, Hawaii, with occasional travel required.

Compensation

A competitive compensation package will be available to the selected candidate.

Apex Overview

Apex Service Partners (the “Company”) is a group of leading residential services businesses that conducts HVAC, plumbing and electrical work for residential home-owners. We were founded in 2019 with a mission to build a partnership of like-minded world-class service providers to build an industry leading national platform.

Apex focuses on leveraging the power of people to build a strong network of industry leaders who can share resources, best practices, and expertise in order to deliver unparalleled service to customers and opportunities for employees.

Rewards

You’ll enjoy a full suite of benefits including Medical, Dental, Life, Vision and other insurance, an excellent match on 401k up to 4%, and the opportunity to make a difference. The right candidate will be offered a competitive compensation package and will be working with our teams on-site, primarily from our Pearl City, HI office, with occasional travel required to visit other offices in HI.

EOE