Human Resources Analyst Jobs

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Position Description

PIMCO Human Resources is seeking an HR Associate to be a key member of the People Operations team. This role will be responsible for managing employee inquiries within expected SLAs (service level agreements) and associated performance targets and metrics and will play a critical role in providing personalized support and solutions regarding HR processes, while creating a positive and impactful experience for employees globally. There will be an exciting opportunity to participate in and manage projects to implement and drive adoption of HR technologies (Workday, ServiceNow), processes and programs.

As this role increases depth and knowledge within HR, there is growth and opportunity to take on more complex employee inquiries and propose solutions to new issues as they arise. This person will network across the different subject areas within HR and engage with HR team members globally. Additionally, the AskHR Analyst/Associate will be a valuable contributor in the team’s focus on continuous improvement by finding opportunities and supporting implementation of process and technology enhancements.

Do you enjoy being a valuable contributor who is passionate about continuous improvement by finding opportunities and supporting implementation of process and technology enhancements? You will with be an active participant in strategic projects and support PIMCO’s HR team daily.

Responsibilities

• Provide thoughtful, accurate and timely responses to HR colleagues and employees, managers, and business leaders
• Deliver inquiry-related data and insights on themes to improve the overall employee experience
• Provide essential support to address individual HR needs of employees and managers, in line with PIMCO’s policies as they navigate the employee experience at PIMCO
• Identify process improvements and manage projects from conception to implementation
• Act as an escalation point for more complex inquiries and provide guidance to others on these issues
• Champion exceptional client service by providing excellent employee inquiry support with strong emphasis in creating the best possible employee experience throughout the employee lifecycle
• Work globally and cross-functionally to improve efficiency and consistently execute on all HR business processes; effective at gathering and synthesizing information from multiple parties
• Process transactions across HR systems and ensure data quality is maintained
• Take on and be part of projects that increase engagement and play an important role in creating a positive employee experience
• Understand and execute on PIMCO’s end-to-end HR business processes, including but not limited to those related to global benefits, mobility, payroll and timekeeping

Position Requirements

• Proactive, results driven, open to feedback and overall a collaborative teammate
• 1-3+ years of HR experience, Shared services experience is helpful
• Intermediate proficiency with Microsoft Word, Excel and Outlook
• 1-2+ years experience preferred with HR Operations a decided advantage; Degree in Human Resources Administration or IO Psychology with HR Internships will also be considered.
• Bachelor's degree from an accredited university
• Strong skills and ability to network with various business groups and external partners; excellent written and verbal communication skills
• Working knowledge of Workday and/or ServiceNow with an affinity for technology, ability to think with a “tech approach,” and interest in HR technologies such as Workday
• Working knowledge of Workday and/or ServiceNow

PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.

Hourly Rate Range: $ 36.65 - $ 39.42

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.