Human Resources Representative Jobs

HR Representative

Hybrid role- Clayton, MO

Calculated Hire is looking for an HR Representative to serve as the first point of contact for the resolution of basic HR inquiries, requests and issues related to our Health Insurance clients HR systems. This is local opportunity in St. Louis working full time hours.

Responsibilities:

• Research and respond to basic HR questions utilizing and referencing HR policies, procedures and programs
• Identify issues which require further research and interpretation, escalate to senior department members or third party administrators, and follow up in a timely manner to resolution
• Perform basic data analysis
• Receive and respond to incoming electronic requests and calls related to the various HR systems
• Maintain records of transaction for all customer contacts into a call tracking system
• Support projects related to HR Services, system upgrades or new workflow processes
• Support and educate employees in the use of HR applications
• Guide employees in navigating through employee self-service and manager self-service functionality and troubleshoot non-technical inquires related to HR system

Qualifications:

• Background resolving basic HR inquiries; requests; and issues
• Bachelors Degree preferred
• Microsoft Office experience preferred
• HCM Experience preferred
• Good communication
• Experience in HR or Customer Service
• Experience working with call tracking systems preferred
• Ability to work with a team or individually

Benefits of working with Calculated Hire:

• Previous experience working with this client and placing both permanent employees and contractors
• Ove candidates through the interview process faster.
• Direct communications with the hiring manager, which allows us to have a clear understanding of the timeline and move candidates through the interview process faster.