Director Of Operations And Business Development

Since 2005, Surface Armor has been proud to provide custom temporary protective film solutions that protect the products of customers in numerous industries. Over the past year, we have implemented new growth strategies and are advancing towards a compelling future. To propel our growth, we’re seeking an experienced director of operations and business development to join our highly skilled team.

The ideal candidate will have leadership experience in a dynamic setting. The role requires outstanding organizational, communication, and general management skills with the ability to lead day to day while also developing plans for future growth.

Objectives

•Collaborate with ownership to implement & lead sales/operational/marketing plans

•Maximize efficiency and productivity through analysis and interdepartmental collaboration

•Set goals for operational efficiency and increased productivity

•Work with managers in the development of financial and budgetary plans

•Analyze current operational performance, recommending solutions for improvement where necessary

•Assist with the evaluation and onboarding of potential acquisitions

Responsibilities

•Develop, implement, and monitor day-to-day operational systems and processes

•Draw on relationships with employees, external partners, vendors, and customers to make operational decisions

•Ensure profitable growth, leverage synergies, and implement process improvements

•Travel and oversee production & sales functions in multiple geographies

•Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed

Qualifications

•Five or more years in a leadership role

•Bachelor’s degree (or equivalent) in business administration or related field

•Masterful organizational, communication, and leadership skills, backed by previous professional success

•Superior knowledge of multiple operational functions and principles (sales, finance, customer service, production, and employee management)

•Proven ability to plan and manage operational processes for maximum efficiency and productivity

•Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands

•Excellent interpersonal skills such as relationship building, time management, conflict management, compassion, decision making, and employee motivation