Director Of Operations - Development/Fundraising

Why Planned Parenthood?
Working at Planned Parenthood of the Great Northwest, Hawai’i, Alaska, Indiana, and Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work.
As an organization, we are focused on equity, diversity, and inclusion. Specifically, we recognize that profound racism impacts the education, health and well-being of people in our communities, and we are actively working to address all forms of oppression. We believe our employees should reflect the diversity of the populations we serve, including racial and ethnic diversity. People of color are strongly urged to apply.
Job Summary:
The Director of Operations is responsible for overseeing direct response fundraising across multiple platforms and managing the operations functions of the Development team.
Essential Functions:
In partnership with the Chief Development Officer, the Director of Operations is responsible for directing strategies that ensure the cultivation, solicitation, and stewardship of direct response donors. The Director also oversees the operations functions of the Development team, including financial reporting and projections, data management, and shared services, such as gift processing and prospect research.
Major Responsibilities:
Develops and supervises the execution of annual solicitation plan for direct response donors.
Oversees annual campaign solicitations, both physical and digital, including but not limited to overseeing the creation of appeal materials and donor segmentation.
Analyzes performance of annual campaign appeals and works with staff to adjust solicitation and messaging strategies based on results from the analysis.
Works with the Director of Philanthropy on the overall moves management strategy for all donors. Identifies prospects and ensures a pipeline of donors for the mid-level and major gifts programs.
Ensures other teams within the organization have the operational support needed, including database access and training, donor analytics, donor research, or other projects, as needed.
Develops and manages annual budget for direct response and operations costs.
Oversees financial reconciliation and reporting, including Board reporting, AAFR reporting, financial reconciliation, etc.
Ensures compliance with donor data and solicitation best practices, including adhering to NPS and PPOL agreements and other standards required for PPFA affiliation.
Supervises staff including managers of the annual campaign and development database teams, as well as other direct response and data support staff.
Maintains relationships with and negotiates contracts with key vendors, including but not limited to the donor database, printers, mail houses, etc.
Coordinates operations support for events and attends events, as needed.
Affiliate wide expectations:
Adheres to the PPGNHAIK code of conduct and all policies, procedures and protocols.
Demonstrates and maintains a high degree of professionalism.
Takes action to support the affiliate’s commitment to equity, diversity and inclusion.
Supports and acts in accordance with the PPGNHAIK customer service standards.
Values continuous learning and seeks ongoing training and development.
Supervisory Responsibilities:
Supervises Development Database Manager, Annual Campaign Manager and other team members as needed.
Education:
Bachelor’s degree preferred or equivalent work experience.
Experience:

• 5 years of experience in a supervisory role preferred.
• Ten years of relevant experience in planning and implementing direct response fundraising programs, including financial oversight and data analysis

Skills:

• Excel, Word and advanced Raisers Edge skills required.
• Self motivated work style.
• Strong analytical skills.
• Strong interpersonal, written and personal communication skills.

Compensation:
PPGNHAIK's compensation philosophy is based on equity and transparency. Starting offers are determined by the candidate's location, directly applicable experience and internal equity within the paygrade. The pay range is 104,070 - 193,274 paid annually.
We’ll trust you to:

• Support and act in accordance with the PPGNHAIK customer service standards.
• Demonstrate and maintains a high degree of professionalism.
• Adhere to the PPGNHAIK code of conduct and all policies, procedures, and protocols.
• Value continuous learning and seek ongoing training and development.
• Take action to support the affiliate’s commitment to equity, diversity, and inclusion.

You’ll need to have:
Proof of completed COVID-19 Vaccinations and Proof of recent Influenza Vaccine is required prior to starting employment with PPGNHAIK.
Next Steps:
Please click apply now below to submit an application and resume. Once your information has been reviewed by our recruitment team, we will reach out by telephone and email to schedule an interview for all qualified applicants. Please continue to check your spam folder for all email communications that may come from our organization.
Equal Opportunity Employment:
PPGNHAIK is an equal opportunity employer and seeks to recruit persons of diverse backgrounds and to support their retention and advancement within the organization. Justice is one of our core values, and we are committed to fostering a workplace culture inclusive of people with respect to their race, ethnicity, national origin, gender/gender identity, sexual orientation, socioeconomic status, veteran status, marital status, age, disabilities, political affiliation, religious beliefs or any other characteristic. Our commitment to justice and diversity also means providing a work environment that is welcoming, respectful and engaging.
Racism deeply impacts the health and wellbeing of our communities, compounding existing disparities and creating intersectional barriers. We strive to name and address these barriers through community engagement and assessment, relevant and effective policy creation, and organizational accountability methods. We support initiatives that address all forms of oppression, however, maintaining an explicit focus on race is essential to advancing equity across our communities. Improving outcomes for people of color will improve outcomes for everyone.