Senior Vice President - Client Organization

Category

Client Organization

Job Location

United States

Additional Locations

• San Francisco, California
• Washington, District of Columbia
• Troy, Michigan
• Cincinnati, Ohio
• Culver City, California
• Norwalk, Connecticut
• Chicago, Illinois
• New York, New York
• Seattle, Washington
• Sunnyvale, California

Tracking Code

18484

Position Type

Full-Time/Regular

Position Description for Senior Vice President of Business Development & Client Officer Ipsos North America - US Client Organization

Who We Are

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And, we’re proud to share we’ve received our Great Place to Work Certification for 2022!

Client Organization Mission

The mission of the Ipsos Client Organization (CO) Business Developer is to unlock opportunity and business with new clients and to expand growth within current client accounts. CO Business Developers are senior businesspeople focused on identifying and reeling in new opportunities that will bring value to both Ipsos and clients. They do so by leveraging industry connections, working conferences, leveraging social media, building compelling reach-out strategies, understanding prospect business issues, and then penetrating relevant buying points with Ipsos’ broad portfolio of services.

CO Business Developers open new doors, bring the best Ipsos solutions to the table, and ultimately start new client relationships that have potential to be long term Ipsos partnerships.

Summary Of Position

The Senior VP of Business Development is an integral part of Ipsos’ US Client Organization. Those in this role lead pursuit of a defined new client prospect portfolio and may also devote time to expanding current client relationships.

The Senior VP Business Developer focuses their time and attention on sales, primarily by:

• Driving internal collaboration to support sales efforts
• Expanding the number of Ipsos services sold to clients
• Effectively communicating the Ipsos value proposition to prospects; adapting that message to attract new clients to Ipsos
• Understanding prospect strategy and business challenges
• Staying current on industry and competitive trends
• Penetrating, building and nurturing relationships in various parts of the client organization (Insights, Marketing, R&D, Strategy, Procurement, Operations, etc.)
• Building short-term and long-term strategic pursuit plans

The Senior VP of Business Development position has high visibility within the Ipsos US organization, reporting to the EVP who oversees New Client Acquisition. The SCO Business Developer will interact with other key Ipsos senior stakeholders, including Service Line Presidents and Executive Vice Presidents, Global Client Directors, and Service Line Client & Project teams.

Primary Responsibilities

The Senior VP of Business Development delivers against Ipsos’ Client Organization mission by:

Driving Growth, This Employee

• Does homework to assure understanding of the sector, context, and strategic growth questions the prospect faces
• Works closely with the service lines to develop plans and micro-campaigns that engage new clients and client stakeholders
• Understands how to leverage social media in a way that attracts clients and supports business growth
• Works conferences to maximize Ipsos ROI, make new connections, and represent Ipsos in a professional and compelling way (e.g., makes new connections, recruits from their network for Ipsos dinners/events, takes notes from relevant sessions to share with clients and colleagues, facilitates Ipsos getting on the podium, etc.)
• Leverages their network to make industry connections that lead to business
• Develops hooks and techniques to open conversations
• Proactively reaches out to prospects in a planful and regimented way
• Tracks the sales process and reports activity
• Is able to “sell Ipsos” vs. only selling themselves personally, so that transition to other CO’s down the road runs more smoothly
• Inspires internal Ipsos teams to be enthused by new high potential opportunities, and introduces the relevant service line people to the prospect to maximize opportunities
• Aims to achieve balance between developing new relationships for medium/long-term growth and delivering more immediate opportunities
• Builds effective approaches to 1) pursue new Ipsos client prospects, and 2) expand business within current client accounts
• Recognizes how clients make decisions and how to better support them
• Facilitates the refinement of Ipsos services to assure prospect relevance and interest

Required Skills And Abilities

The successful Senior VP of Business Development will demonstrate either “high proficiency” or “expert” level skills in core areas such as:

• Influence and Relationship-building: with both client prospects and internal colleagues in a respectful, positive, open, and productive manner; ability to collaborate in a matrixed environment
• Social Media Savviness: both to assure that they are seen as senior industry experts and to reflect Ipsos stature and offerings
• Knowledge of Ipsos’ Products and Services: understands industry and (eventually) Ipsos-specific approaches and tools so that new client prospects feel immediate confidence that they are speaking with a senior and knowledgeable Ipsos representative
• Business and Commercial Acumen: is able to stand up with senior client professionals and have conversations re: how business works, able to empathize with client issues and help them uncover solutions
• New Business Sales Experience: has a track record of building business in our industry, understands sales processes and has proven success in new client acquisition
• Impactful communication and presentation skills
• Internal and External Stakeholder Management: beyond being great with clients and prospects, is respectful and artful re: bringing internal teams together in pursuit of new business
• Industry & Sector Knowledge: seeks knowledge within the relevant client’s industry to inform strategies
• Strong Client Network: is connected to range of clients in our industry, with relationships that can be leveraged
• Working Conferences: Does more than just attend by recruiting client attendees for Ipsos events, connecting, taking notes to share, etc.

What’s In It For You

At Ipsos, you’ll experience opportunities for Career Development, an exceptional benefits package (including generous paid time off, healthcare plans, wellness benefits), a flexible workplace policy, and a collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: US - https://www.ipsos.com/en-us/careers/opportunities-ipsos

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

Job Duration

Regular/At-Will