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Vice President Of Client Retention Jobs

Vice President Client Solutions
By Alorica At United States
Strong experience with contract negotiations and management
Participate in client performance calls, onsite meetings, and monthly/quarterly business reviews with management
Excellent Collaboration skills, proven skills in balancing the needs of the business and Client requirements/wishes, fact-based decision-making skills, superior listening skills
Maintain relationships with clients regarding communication, reports and other client requirements or needs.
Manages a global team of Vice Presidents, Sr Directors, Directors, Sr Managers and Managers.
Bachelor's Degree in Business or related field, or equivalent experience
Associate Vice President For Student Success And Retention
By State of South Carolina At Columbia, SC, United States
Master’s degree or other advanced degree related to student success in higher education is required, doctorate preferred.
Experience developing andimplementing inclusive student success initiatives for diverse student populations with a focus on high Pell-eligible and first-generation students.
Experience leading full-time professional staff.
Experience managing a complex budget comprised of multiple funding sources.
Experience providing strategic direction and leadership to high-level college-wide teams and projects.
Ability to communicate clearly and effectively including presentations to the MTC Commission, administration, faculty, staff and students.
Vice President Of Client Success
By GoCo.io, Inc. At Houston, TX, United States
Hire, mentor, develop and manage post-sales Customer Success & Services teams at a fast-growing tech start-up.
Proven leadership experience and strategic vision for customers’ experiences, professional services, and customer support
Effective and productive collaborator that exemplifies empathy, humility and listening skills to drive cross-functional initiatives.
Insurance benefits, including Health, Dental, Vision, HSA, Life Insurance, and more
Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization.
Champion customers’ priorities with the product team and influence the product roadmap as to ensure success of CS metrics and initiatives
Associate Vice President Of Client Success - Healthcare
By Verisma At , Remote $100,000 - $120,000 a year
Assist the CCO and broader sales and operations teams regarding client service, retention, and account management
Work collaboratively with the sales and account management team to plan and execute scalable organic and new business growth
Natural curiosity and personal drive to find creative solutions to complex problems. Demonstrated ability to manage ambiguity and apply problem-solving skills
Excellent verbal and written communication and presentation skills with top-notch customer service approach
Utilize quantitative and qualitative analysis to assess customer relationships to refine and continuously improve service delivery
Meet all goals and objectives provided in business plan
Associate Vice President Of Client Success - Healthcare
By Verisma At , Alexandria, 22314 $100,000 - $120,000 a year
Assist the CCO and broader sales and operations teams regarding client service, retention, and account management
Work collaboratively with the sales and account management team to plan and execute scalable organic and new business growth
Natural curiosity and personal drive to find creative solutions to complex problems. Demonstrated ability to manage ambiguity and apply problem-solving skills
Excellent verbal and written communication and presentation skills with top-notch customer service approach
Utilize quantitative and qualitative analysis to assess customer relationships to refine and continuously improve service delivery
Meet all goals and objectives provided in business plan
Vice President, Client Service Center
By Louis Vuitton At , Irving
This position requires on-site management and is located in Irving, Texas.
Build, pitch and manage the CSC operations budget. Adhere to budget guidelines while continuously seeking upside potential and additional opportunity
Based on deep analysis and evolving performance, continuously develop and implement initiatives that further optimize business performance and the Client experience
Responsibilities include, but are not limited to:
Partner with the New York Corporate team to develop sales forecast and areas for growth and resulting needs
Inspire and lead a diverse & inclusive team, creating a sense of belonging for all employees
Vice President, Client Sales
By PatientPoint At , New York, 10165, Ny
10+ years of experience in sales and marketing
Business development / revenue generation experience, proven success
Leverage relationships both internally and externally to navigate the sales process and complex situations, knowing when to bring in senior support
Foster ongoing client relationships to maintain a strong renewal growth rate
A relationship builder - brining existing agency and/or brand contacts to the role
An outgoing, can-do personality and mentality
Vice President, Client Service Center
By Louis Vuitton At Irving, TX, United States
Build, pitch and manage the CSC operations budget. Adhere to budget guidelines while continuously seeking upside potential and additional opportunity
Based on deep analysis and evolving performance, continuously develop and implement initiatives that further optimize business performance and the Client experience
Partner with the New York Corporate team to develop sales forecast and areas for growth and resulting needs
Inspire and lead a diverse & inclusive team, creating a sense of belonging for all employees
Instill a sense of accountability within CSC ensuring all employees understand and deliver to expectations
Represent the needs of the CSC across all factors of the business and effectively communicate strategies to drive change
Vice President Of Client Services
By cBEYONData At Washington, DC, United States
In-depth knowledge of government contracting processes, financial management, federal regulations, and compliance requirements.
Exceptional leadership, project management, and communication skills, with the ability to inspire, organize and manage complex technical delivery teams.
Oversee contract management, including contract strategy, funding management, and execution of contract option years.
Establish process and delivery standardization across projects and work with managers to achieve common delivery standards and practices.
cBEYONData is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Determine the most effective and efficient approach to deliver services and solutions, maximizing value for government clients and the company.
Vice President, Client Solutions
By Influential At New York, NY, United States
Manage monthly billing reconciliation process with Account Management and Finance teams
Excellent engagement and negotiation skills across, client management, expectation management, and conflict resolution
Remote company - work from home!
Unlimited PTO with inclusive holiday benefits
Partner with the revenue lead to manage and grow a portfolio of strategic accounts
Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate
Vice President, Client Solutions
By Influential At New York, United States
Manage monthly billing reconciliation process with Account Management and Finance teams
Excellent engagement and negotiation skills across, client management, expectation management, and conflict resolution
Remote company - work from home!
Unlimited PTO with inclusive holiday benefits
Partner with the revenue lead to manage and grow a portfolio of strategic accounts
Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate
Senior Vice President Of Client Relations
By The Connor Group At Dayton, OH, United States
Experience and proven success in sales and building long-term relationships.
Good verbal communication and writing skills.
Great fully paid health benefits and an industry-best 401(k)
Do you consistently demonstrate a high level of integrity in doing things the right way every time?
Do you have a natural ability to connect, relate, and persuade people to your way of thinking?
Do you love managing, motivating, and inspiring teams to achieve goals they never thought possible?
Aladdin Business, Client Engagement, Vice President
By BlackRock At San Francisco, CA, United States
Familiarity with buy-side investment management workflows
6-10 years of work experience in the financial services industry
Strong interest in FinTech, with prior knowledge of databases
Experience advising Clients on portfolio strategies, portfolio optimization, risk assessments, and attribution
Outstanding communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
Experience with SQL, UNIX, modern programming languages, and/or Aladdin
Vice President, Client Management
By PopHealthCare At , Remote
Proven experience (10+ years) in strategic account management or a similar role, preferably in a B2B environment.
Excellent leadership and team management skills, with the ability to inspire and motivate a high-performing team.
Utilize data and analytics to derive insights, identify trends, and make data-driven decisions to optimize account management strategies.
Analyze market trends, competitive landscape, and customer feedback to identify opportunities for expanding our offerings and capturing additional market share.
Lead and mentor a team of strategic account managers, providing guidance, support, and professional development opportunities.
Foster a collaborative and high-performance culture within the team, encouraging knowledge sharing and best practices.
Vice President, Retention And Martech
By Overstock At Utah, United States
Bachelor’s and/or Master’s Degree in Marketing, Management, Ecommerce, and/or a technical field strongly preferred.
10+ years of leadership experience in retail, eCommerce or CPG industry required.
Has exceptional knowledge of client-driven creative design concepts and life cycle marketing techniques.
Excellent communication and storytelling skills, both written and verbal.
Experience hiring and leading diverse teams including retention operations, analytics, and technology.
Benefits vary based on position, tenure, location, and employee election
Vice President Of Client Success
By Olly Olly At United States
Possesses expertise in training teams on crucial phone skills like tonality, scripting, phone etiquette, and other related areas
Data-driven leader with a skillset to build, motivate, mentor, and retain teams;
A bachelor's degree (additional relevant working experience may be considered in lieu of a bachelor's degree)
10+ years of experience in Customer Success
3+ years in Leadership roles with previous experience managing a team of 10+ people
Demonstrable experience in providing leadership in changing, ambiguous and challenging situations,
Vice President, Client Engagement
By Everspring At Chicago, IL, United States
Superior problem solving skills and project management ability, including experience working with multiple stakeholders and balancing business priorities
5+ years of hands-on account management experience, delivering complex services to institutional and enterprise clients
Proven account management skills and a track record of delivering outstanding results
Exceptional written, verbal, and presentation communication skills, including well-developed negotiation and conflict management skills
Fluent in project management practices and operational knowledge of Tableau, Salesforce, Jira, Excel
Higher Education experience is preferred
Associate Vice President, Client Engagement West
By Sun Life At United States
Client/Provider interaction skills including client/provider management, strategy, contract negotiation, sales experience and conflict resolution.
Bachelor's degree in Business, Healthcare Administration (or related field) or equivalent experience in healthcare management.
10 years of management experience in some combination of: Business Operations, Healthcare Administration, Financial Management, and Marketing/Sales.
Manual dexterity and sitting is required in carrying out position own position responsibilities (i.e. use of personal compute).
Progressive experience displaying executive leadership competencies.
Demonstrated skills including but not limited to: planning, organizing, strategic thinking, negotiation, communication, business judgment and team leadership.
Vice President, Client Excellence - South East
By Unidine At Matthews, NC, United States
Leadership and project management skills with a proven ability to interact with and motivate others
3+ years of experience in Client Relationship Management, preferably in the contract food services industry
Provide coaching and training for Compass Community Living managers on the skills related to client retention and engagement:
Excellent relationship building skills, verbal and written skills
Ability to manage all aspects of working independently without constant direct supervision
Preference for 2+ years of experience in restaurant or contract food services hands-on operation roles
Vice President Of Client Acquisition
By MenuTrinfo At United States
Drive sales and manage new and existing leads through lead generation, pipeline maintenance and closing percentage of deals
High school degree equivalent. Bachelor's Degree in nutrition, food science, food technology, education or related field is preferred
Strong organizational skills and attention to detail
Proficient knowledge of Microsoft Office and Google Drive
Solid multitasking and communication skills
Leverage connections to increase sales possibilities

Are you a leader in client retention? Do you have a passion for building relationships and driving customer loyalty? We’re looking for an experienced Vice President of Client Retention to join our team and help us continue to grow our business. If you have a proven track record of success in customer retention and are ready to take on a new challenge, this could be the perfect opportunity for you!

Overview:

The Vice President of Client Retention is responsible for leading the client retention team and developing strategies to increase customer loyalty and retention. This role requires a deep understanding of customer needs, market trends, and the competitive landscape. The Vice President of Client Retention will be responsible for developing and executing strategies to increase customer loyalty and retention, as well as developing and maintaining relationships with key customers.

Detailed Job Description:

The Vice President of Client Retention will be responsible for leading the client retention team and developing strategies to increase customer loyalty and retention. This role requires a deep understanding of customer needs, market trends, and the competitive landscape. The Vice President of Client Retention will be responsible for developing and executing strategies to increase customer loyalty and retention, as well as developing and maintaining relationships with key customers. The Vice President of Client Retention will also be responsible for developing and implementing customer loyalty programs, analyzing customer data to identify trends and opportunities, and developing and managing customer retention budgets.

What is Vice President Of Client Retention Job Skills Required?

• Excellent communication and interpersonal skills
• Strong leadership and management skills
• Ability to analyze customer data and identify trends
• Ability to develop and implement customer loyalty programs
• Knowledge of customer service best practices
• Knowledge of market trends and competitive landscape
• Ability to develop and maintain relationships with key customers

What is Vice President Of Client Retention Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service, customer retention, or related field
• Proven track record of developing and executing successful customer retention strategies
• Experience in developing and managing customer loyalty programs
• Experience in analyzing customer data and identifying trends

What is Vice President Of Client Retention Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of market trends and competitive landscape
• Knowledge of customer loyalty programs
• Knowledge of customer data analysis

What is Vice President Of Client Retention Job Experience?

• 5+ years of experience in customer service, customer retention, or related field
• Proven track record of developing and executing successful customer retention strategies
• Experience in developing and managing customer loyalty programs
• Experience in analyzing customer data and identifying trends

What is Vice President Of Client Retention Job Responsibilities?

• Develop and execute strategies to increase customer loyalty and retention
• Develop and maintain relationships with key customers
• Develop and implement customer loyalty programs
• Analyze customer data to identify trends and opportunities
• Develop and manage customer retention budgets
• Monitor customer feedback and provide timely responses
• Monitor customer