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Vice President Of Client Services Jobs

Senior Vice President Client Services
By Veritas Partners At Annapolis, MD, United States
Work with senior managers and Directors to mentor, coach, and grow professional staff capabilities.
Related experience within mid-cap or large enterprise organizations.
Significant career focus and industry experience with technology solutions, software development, or professional IT services.
Experience hiring and managing a team of direct reports.
Experience with direct P&L ownership
Senior Vice President - Job Requirements
Vice President Of Client Success
By GoCo.io, Inc. At Houston, TX, United States
Hire, mentor, develop and manage post-sales Customer Success & Services teams at a fast-growing tech start-up.
Proven leadership experience and strategic vision for customers’ experiences, professional services, and customer support
Effective and productive collaborator that exemplifies empathy, humility and listening skills to drive cross-functional initiatives.
Insurance benefits, including Health, Dental, Vision, HSA, Life Insurance, and more
Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization.
Champion customers’ priorities with the product team and influence the product roadmap as to ensure success of CS metrics and initiatives
Vice President Of Client Services
By cBEYONData At Washington, DC, United States
In-depth knowledge of government contracting processes, financial management, federal regulations, and compliance requirements.
Exceptional leadership, project management, and communication skills, with the ability to inspire, organize and manage complex technical delivery teams.
Oversee contract management, including contract strategy, funding management, and execution of contract option years.
Establish process and delivery standardization across projects and work with managers to achieve common delivery standards and practices.
cBEYONData is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Determine the most effective and efficient approach to deliver services and solutions, maximizing value for government clients and the company.
Vice President Client Services
By RecruiterPerry At New York City Metropolitan Area, United States
Extensive experience in client services leadership
Lead various teams including customer service, technical support, sales support, training, and deployment
Maintain high-quality service delivery by implementing best practices
Monitor team performance and implement necessary changes
Foster strong relationships with key partners
Collaborate with product and IT teams
Vice President Client Services
By Korn Ferry At Washington, DC, United States
Excellent networking, organizational and management skills
Manage and develop Client Services team
Manage the operational budget reporting and tracking
Knowledge in the non-for-profit charity sector, specifically face-to-face Fundraising.
Experience within the charity sector
Outstanding analytical and problem-solving skills
Vice President Client Services
By ElevaIT Workforce Solutions At United States
5+ years of experience in procurement, supplier/client management
Manages client relationships and overall supplier performance across client portfolio
Establishes and manages corrective action plans related to client issues
Coordinates regular audits, report findings, manage corrective action plans
Establish reporting dashboards, scorecards, and surveys to manage high-level client performance
Directs ElevaIT's supplier onboarding and qualifications processes
Vice President Of Client Success
By Olly Olly At United States
Possesses expertise in training teams on crucial phone skills like tonality, scripting, phone etiquette, and other related areas
Data-driven leader with a skillset to build, motivate, mentor, and retain teams;
A bachelor's degree (additional relevant working experience may be considered in lieu of a bachelor's degree)
10+ years of experience in Customer Success
3+ years in Leadership roles with previous experience managing a team of 10+ people
Demonstrable experience in providing leadership in changing, ambiguous and challenging situations,
Vice President Of Client Acquisition
By MenuTrinfo At United States
Drive sales and manage new and existing leads through lead generation, pipeline maintenance and closing percentage of deals
High school degree equivalent. Bachelor's Degree in nutrition, food science, food technology, education or related field is preferred
Strong organizational skills and attention to detail
Proficient knowledge of Microsoft Office and Google Drive
Solid multitasking and communication skills
Leverage connections to increase sales possibilities
Vice President Client Services
By IQ BackOffice At El Segundo, CA, United States
·Experience with Manufacturing/Distribution, Hospitality (restaurant/hotel), Property Management industries and accounting/financial professional services
3.Work with President and operations management to develop individual client strategies and portfolio strategy
10.Work with finance team to create bills and collect on overdue accounts as needed
·Planning and analysis skills including the development of reports and presentations covering performance in various areas.
·Ability to manage and supervise Direct reports, contractors and project team members.
·Experience with workflow routing/process software/concepts
Vice President Of Client Strategy
By DIVISA At La Verne, CA, United States
Strong leadership skills; able to lead, develop, train, and manage several growing teams across multiple functions
Manage the evolving technology stack, data analytics, and processes used by the company
Well rounded in analytical mindset, technical skills, business acumen, interpersonal skills and leadership
Excellent communications and public speaking skills – able to communicate effectively up or down in the organization
Bachelor’s degree required in Business, Economics/Finance, Engineering, Statistics, Computer Science, Data Science or related field
Experience with Google Analytics, Coremetrics or Omniture
Vice President Of Client Success
By Olly Olly At Charlotte, NC, United States
Possesses expertise in training teams on crucial phone skills like tonality, scripting, phone etiquette, and other related areas
Data-driven leader with a skillset to build, motivate, mentor, and retain teams
A bachelor's degree (additional relevant working experience may be considered in lieu of a bachelor's degree)
10+ years of experience in Customer Success
3+ years in Leadership roles with previous experience managing a team of 10+ people
Demonstrable experience in providing leadership in changing, ambiguous and challenging situations,
Vice President Of Client Success For Ed Tech Company
By Footsteps2Brilliance ® At United States
·Strong project management skills, with the ability to manage multiple projects simultaneously
·At least 10 year’s experience in client success or customer service in the education industry
·Strong leadership skills, with experience managing teams and developing client success strategies
·Strengthening our Community Outreach offerings to support our collective impact models;
·Bachelor’s degree in education or related field; Masters degree preferred
·Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
Vice President Of Support Services
By Cortland At Atlanta, GA, United States
Experience leading large, complex organizations, including guidance and management of regionalized teams
Partnership with IT, Talent, Resident Experience, Operations, and others as needed.
Systems experience including – Onesite, Power BI, Excel, PowerPoint, & Word. Sequel is a plus.
10+ years broad experience in support service operations, retail operations along with 7 years’ experience in leadership position
Integrate and expand service operations and/or profitability, to measure and ensure contract performance and resident satisfaction.
Develop, negotiate, and implement support service contracts for existing and new services including product agreements and technology upgrades.
Vice President Of Student Services
By Jackson State Community College At , Jackson, Tn $95,639 - $119,548 a year

Title: Vice President of Student Services Institution: Jackson State Community College Job Summary Under the general supervision of a President, the Vice President for Student Services is the ...

Vice President, Client Delivery
By Market Defense At United States

Market Defense is the premier marketplace services agency for the beauty industry. We provide full service 3P account management, brand protection, logistics and performance marketing for brands ...

Vice President, Client Success
By Included Health At , Remote
Functional experience leading and scaling teams accountable for driving business results (e.g. customer success, account management, consulting in the benefits space).
Corporate experience working at a navigator, digital health point solution, carrier, consultant, population health management firm, or related is preferred.
Experience using Salesforce and/or other using key account management platforms.
Interacts with internal and external executive level management across the organization and the industry requiring negotiation of extremely critical matters.
Coaching and strategy skills to help teams articulate a compelling value proposition, deliver insights, and manage difficult conversations.
Create hiring plans to execute on staffing requirements.
Vice President Of Infrastructure Services
By Optomi At Atlanta, GA, United States
Experience with ITIL, ISO, or other IT service management frameworks.
Oversee the management of data centers, networks, servers, storage, and cloud services, ensuring that systems are highly available, scalable, and secure.
Ensure compliance with all relevant regulations, industry standards, and best practices related to infrastructure management and security.
Develop and maintain infrastructure-related policies, procedures, and standards to ensure consistent and effective management across the organization.
10+ years of experience in IT infrastructure, with a minimum of 5 years in a leadership role.
Proven experience managing budgets and driving cost optimization initiatives.
Senior Vice President Client Partner
By IDC Technologies, Inc. At United States
Drive positive customer experiences that result in achievement of quota across client partner accounts.
Manage overall client satisfaction and the continuing growth and evolution of the clients.
Continually increase knowledge of the client’s business, challenges and opportunities.
Direct the team in effectively managing all commercial aspects of client relationships including contracts, pricing, profitability, and internal forecasting.
Accurately plan and forecast revenue growth to achieve sales targets.
Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
Executive Vice President, Private Client Services [Mma Florida]
By Marsh McLennan Agency At Palm Beach Gardens, FL, United States
Excellent interpersonal skills with internal and external clients (e.g.: written, verbal, websites) to create an optimal experience and drive productivity.
Manages the Region’s PCS budget; analyzes costs, investments, sponsorships, producer/account profitability.
Directly manages and/or partners with sales leaders/managers to:
Inventory and manage strategies aligned to PCS Producer Discovery on a quarterly basis; including retirements/succession, double-down and manage up/out.
Conduct regular sales meetings to review business strategy, educational training, production progress and support of sales initiatives.
Ensures financing options are available and managed in accordance with designated and preferred partners.
Senior Vice President - Client Organization
By Ipsos North America At United States
Social Media Savviness: both to assure that they are seen as senior industry experts and to reflect Ipsos stature and offerings
Industry & Sector Knowledge: seeks knowledge within the relevant client’s industry to inform strategies
Impactful communication and presentation skills
Staying current on industry and competitive trends
Understanding prospect strategy and business challenges
Building short-term and long-term strategic pursuit plans

Are you an experienced leader with a passion for client success? We are looking for a Vice President of Client Services to join our team and lead our client services team to success. You will be responsible for developing and executing strategies to ensure our clients receive the highest level of service and satisfaction. If you have a proven track record of delivering exceptional customer service and are looking for an opportunity to make a real impact, this is the job for you!

Overview The Vice President of Client Services is responsible for leading the client services team and ensuring that clients receive the highest level of service and support. The VP of Client Services will be responsible for developing and executing strategies to improve customer satisfaction, increase customer retention, and drive revenue growth. Detailed Job Description The Vice President of Client Services will be responsible for leading the client services team and ensuring that clients receive the highest level of service and support. The VP of Client Services will be responsible for developing and executing strategies to improve customer satisfaction, increase customer retention, and drive revenue growth. The VP of Client Services will also be responsible for developing and managing relationships with key clients, identifying new business opportunities, and managing the client services team. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Strong problem-solving and analytical skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, marketing, or a related field
• 5+ years of experience in customer service or client services
• Proven track record of success in customer service or client services
• Experience managing a team
• Experience with CRM systems
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of sales and marketing strategies
• Knowledge of business operations and processes
Job Experience
• 5+ years of experience in customer service or client services
• Proven track record of success in customer service or client services
• Experience managing a team
• Experience with CRM systems
Job Responsibilities
• Develop and execute strategies to improve customer satisfaction, increase customer retention, and drive revenue growth
• Develop and manage relationships with key clients
• Identify new business opportunities
• Manage the client services team
• Monitor customer service metrics and performance
• Ensure customer inquiries are handled in a timely and efficient manner
• Develop and implement customer service policies and procedures
• Train and mentor team members on customer service best practices