Product Business Analyst Jobs

JOB DUTIES:

• You display a blend of skills including leadership, influence, business acumen, deductive reasoning, qualitative and quantitative analytical skills, communications, facilitation, leadership presence, tactical ability and project and operational skills and enjoys working across multiple areas in the business with a variety of stakeholders to drive and lead change on behalf of the business.
• You will be coordinating with multiple teams, organizing highly complex activities for the successful completion of D&AH teamwork.
• You may also be involved in activities such as Analytics Insights Management communications, resource management, and other cross team activities.
• In this role, you will interact with the whole team as well as cross functional teams working throughout Client’s bringing new experiences to life for our customers.
• As part of this team, you will be helping to manage a set of operations supporting the Analytics Insights Management through effective Reporting, Request Prioritization and Management.
• The Portfolio and Platform Mgmt. team is part of the Client’s Consumer Groups (VCG) Data & Analytics Hub (D&AH) organization, within the Platforms and Ecosystems group.
• Overseeing all aspects of project implementation to deliver products and services on-time.

What we’re looking for...

• Good knowledge of VZI teams supporting CX Design, and onshore business groups supported by the D&AH team.
• Deep knowledge of Agile processes including Scrum management.
• You display a blend of skills including leadership, influence, business acumen, deductive reasoning, qualitative and quantitative analytical skills, communications, facilitation, leadership presence, self-motivation, tactical ability and project and operational skills and enjoys working across multiple areas in the business with a variety of stakeholders to drive and lead change on behalf of the business.
• Business Analyst in an Analytics team
• Ensure timely allocation and monitor and track the progress of the project.
• Knowledge of Analytics and functions of Analytical products like Adobe Analytics, Tableau
• High level of working Knowledge and experience in Project Management and tools like JIRA, Confluence etc.
• Advanced knowledge of spreadsheets
• Documentation skills to document all validated standards and processes for intake management to ensure accuracy across the enterprise.
• Ability to contribute to requirement sessions with key stakeholders including management of knowledge of key KPIS, timing, and other project aspects.

MUST HAVE SKILLS (Most Important):

• Motivation to not only change how we work with our customers, but also in the way that we operate as a business.
• Exceptional logic, quantitative and analytical skills.
• Four or more years of relevant work experience.
• Ability to be able to work Remote efficiently & effectively with little supervision.
• Must be able to plan and manage numerous processes and ad hoc projects simultaneously.
• Scrum/ Agile Experience
• Effective oral and written communication and report presentation skills to Director and up level executives.
• Advanced skills with project management tools such as Smartsheets
• Advanced proficiency with Access/Excel/Word/PowerPoint both office & google.
• Advanced organizational skills and business requirement gathering.
• Strong interpersonal and project management skills.

DESIRED SKILLS:

• Skills in digital analytics / customer analytics / Omni-channel analytics Results oriented with drive to complete assignments.
• Consulting experience or professional services environment experience.
• Ability to communicate effectively at multiple levels: from team members to executive management.
• Ability to understand a project’s technical details (e.g. call flow, billing, provisioning, operations, etc.) and uncover and assess projects risks.
• Experience working with analytics tools/platforms such as Adobe Analytics, Excel/Google Sheets, Tableau, etc.
• Experience working with statistical/data mining concepts and techniques.
• 3-5 years in telecommunications or wireless industry is also a plus.

EDUCATION/CERTIFICATIONS:

• Master’s degree desired.
• Bachelor’s Degree required.

LOGISTICS:

• May require early mornings to work with offshore team (especially if located in PST) Remote Basking Ridge, NJ Temple Terrace, FL Irving, TX Irvine, CA
• Shift: Standard 9-5.