Business Analyst (Sdlc) Jobs

Business Analyst

Austin, TX - Hybrid (at least 2 days in the office)

6 Months contract

General Description:

Performs senior-level business/systems analysis work. Coordinates gathering, development, and documentation of user requirements; and the review, assessment, and improvement of business processes. Uses best practices in business analysis and process modeling. Must be able to apply analytical skills to various business and technical processes. Works under the direction of the Business Analysis Manager.

Functional Responsibilities:

Essential Functions:

• Identifies and resolve issues and risks associated with approved projects.
• Coordinates the service request life cycle through customer-related service request responses, business requirements coordination across program areas, business requirements elicitation from requesters, and technical specifications and related artifacts review; and monitors system integration and user acceptance testing prior to implementation.
• Troubleshoots and solve problems relating to production systems, programs and business processes.
• Reviews complex project artifacts such as project charters, design documentation, test plans, and risk assessment plans, and provides feedback.
• Assesses and reviews user requirements, procedures, and problems to automate or improve existing systems; and computer system capabilities, workflow, and scheduling limitations.
• Identifies opportunities for improving business processes with and without systems and assists in the preparation of proposals to procure or develop new systems.
• Identifies potential project risks and options for mitigation.

Other Duties and Responsibilities:

• Processes change requests; and manages a project’s scope, acceptance, installation, and deployment.
• Performs other duties as assigned.
• Develops training curriculum and conduct formal system training.

Policy Requirements

Attends work regularly in accordance with agency leave and attendance policies

Complies with all applicable agency policies and procedures, including safety and standards of conduct

WORKER SKILLS AND QUALIFICATIONS

Minimum:

• 8 years - Eight years of experience leading complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience
• 8 years - Eight years of experience leading project teams and/or operational and strategic organizational efforts that involved managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors and delegating tasks
• 8 years - Eight years of experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the software development life cycle (SDLC)
• 8 years - Eight years’ experience with projects addressing some of the following fields: data management, data quality, secure data transfers, data warehousing, data modeling, data migration, audit compliance, information security, process automation, software/hardware implementation and decommissioning.
• Graduation from an accredited four-year college or university with major course work in management information systems or business is preferred.
• 8 years - Eight years of experience performing a liaison role between functional and technical teams

Knowledge, Skills and Abilities

• Knowledge of business analysis procedures, business process modeling and design, requirements and process modeling tools, and meeting facilitation.
• Ability to communicate at all management levels and to communicate with both technical and non-technical personnel.
• Ability to analyze systems and procedures.
• Ability to handle multiple projects.
• Ability to present a professional image and demeanor to internal and external contacts.
• Ability to write and revise standards and procedures.
• Ability to analyze and troubleshoot complex issues and propose solutions.
• Ability to obtain and sustain the cooperation of others.
• Ability to communicate effectively using excellent written and verbal communication skills.
• Ability to provide excellent customer service.
• Ability to understand each division’s business processes and their dependencies.

Preferred:

• Experience implementing Microsoft 365 and SharePoint technologies
• Experience in a wide range of business environments including business consulting experience is preferred.
• Experience implementing new systems and business applications
• Experience in audit compliance and resolution projects
• Experience with PeopleSoft or other ERP applications
• Experience and/or knowledge of financial systems