Product Owner, Analyst Jobs

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Job Category

Product

Job Details

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place!

Role

Product Owner is a traditional Agile Development role. Product Owners (PO)s are responsible for the successful delivery of completed work products by an agile development team, generating a positive return on investment for the business.

In office (Atlanta, GA, Dallas, TX or Indianapolis, IN) expectations are 10 days a quarter to support customers and/or collaborate with their teams.

Responsibilities

• Works with delivery teams to focus on work completion according to business objectives and sprint goals
• Responsible for continually building business intimacy through user research, interviews, user shadowing, market research, and data analysis.
• Translate the product manager’s strategy into practical tasks and works with cross-functional agile teams to implement those requirements.
• Shields the engineering team from distraction by acting as the main point of contact for the delivery team to the users and the business
• Demonstrates new features and enhancements to business leaders and users; Incorporates feedback into future development sprints
• Breaks down epics to write user stories in the user’s voice in the smallest possible increment, with clear acceptance criteria, according to agreed-upon conditions with the engineering team and architects
• Defines business problems with a focus on user insight and experience to create the right solution to solve needs, not just taking orders of what the business wants the team to build. Ideally, it optimizes solutions to fit a wide range of business needs by collaborating with the engineering team to propose solutions back to the business
• Defines the sprint plan, prioritizes the sprint backlog, and adapts based on changing circumstances
• Represents users in delivery teams by thoroughly understanding user needs, difficulties, and problem statements.

Requirements/Experience

• Effective communication skills (written and verbal), including:
• Present confidently to large groups
• Knowledge of working with Product Centric / Agile planning tools
• Take an empathetic approach by knowing the audience and tailoring the approach accordingly
• Concisely communicate complex technical concepts to non-technical stakeholders
• Product Owner Certification
• Develop widely consumed written deliverables
• Experience managing features through the full product lifecycle
• A related technical degree required
• 1- 2 years combined experience as a Product Owner and/or Business Analyst

Preferred Requirements/Experience

• PMP, and/or Agile Certification
• Working knowledge of integrations using Salesforce
• Salesforce.com Admin and/or developer certifications
• One year working with Salesforce or with Salesforce Products

Benefits And Perks

We have a public-facing website https://www.salesforcebenefits.com/us/employee.html that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Learn more about our commitment to Equality at https://www.salesforce.com/company/equality/. Join us!

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/