Sales Business Analyst Jobs

Join The Team Redefining How The World Experiences Design.

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Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where And How You Can Work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. So whether you're in Texas or California, you have choice in where and how you work in each of those states. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What You’d Be Doing In This Role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

About The Team

The B2B Sales Systems Team enables continuous improvements to the application and supports our Product, Marketing, Sales, Finance and Legal business partners. We evaluate, implement and administer the technology stack that supports the B2B Sales and Marketing processes; e.g. lead generation & nurture, quote to cash, sales & marketing analytics, etc. This role will support the various teams within Sales and Marketing by ensuring continuous access to effective, efficient systems.

About The Role/specialty

The Business Analyst (BA) will collaborate with the Sales, Finance, Product, Education, and Marketing teams to define and document requirements/processes that support the organization's strategic goals. The Sales Business Analyst will apply their sales and marketing process experience to analyze requirements from the business, design solutions, and translate those requirements and processes to technical specs for the B2B Sales Systems development team.

What You'll Do

• Design high-level design and requirements to solve business problems.
• Work with the B2B Sales & Marketing development team and other technical resources to ensure features/functionality are developed according to business requirements.
• Develop, maintain, and prioritize B2B product backlog that aligns with Sales & Marketing strategy.
• Collaborate with the Sales, Education, Legal, Finance, and Marketing team members to ensure that business requirements and client needs are appropriately incorporated into the B2B systems; e.g. Salesforce, Gong, Ironclad, Catalyst, Outreach, LeanData, people.ai , etc.
• Help ensure that development work improves value and is aligned with overall business and product strategy.
• Lean in with teammates to assist with the development of process documentation and business requirements where needed to ensure quality delivery of system improvements.
• Work with Sales and Marketing team members to ensure successful product roll-outs and releases.
• Translate business requirements into technical specifications and design systems to meet the needs of the business.
• Build and maintain technical documentation of all systems under your ownership to enable seamless organizational change as we scale.
• Apply sales quote-to-cash process knowledge to identify, vet, and develop business requirements that optimize Sales & Marketing performance.

Who You Are

• 2+ years of business analyst work such as eliciting end-user requirements, detailing business processes, and requirements analysis.
• Experience in quote-to-cash processes is preferred; e.g. lead generation, lead nurture, account management, and order management.
• Detail-oriented and an exceptional communicator.
• Salesforce certifications are a plus.
• Experience with Agile development and user story development.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a Taste Of What's On Offer

• 401(k) retirement plan with company contribution
• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• Health benefits plans to support you and your wellbeing
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

Check out lifeatcanva.com for more info.

Other Stuff To Know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.