New Restaurant Opening Training Specialist - Remote | Wfh

At our organization, we take pride in serving the boldest burgers on the block, crafted with big, bold flavors that leave you craving for more. Our fries are second to none, and our commitment to taking "sweet tooth" cravings to new heights sets us apart. All this, at a price that's unbeatable. But it's not just about our food; it's also about our people.
We're dedicated to developing and training our employees, from Team Members to Franchisees, giving them the chance to advance within our company and build a rewarding career. Our work culture is as fun as our food is delicious, and we recognize our hard-working team members with everything from trophies to exciting cruises.
Position Summary
As a Restaurant Training Specialist, you will play a crucial role in leading and delivering training for new restaurant openings, acquisitions, and various training initiatives.
Key Responsibilities
Lead restaurant training programs for nationwide new restaurant openings, covering both Company-owned and Franchise restaurants.
Collaborate with Field Training Managers to develop trainers for new restaurant openings.
Manage updates and enhancements to the New Restaurant Opening training materials.
Provide training and support for company-wide initiatives.
Perform other duties as assigned.
Offer support for key initiatives as required.
Knowledge
Employment Standards:
Exceptional customer service skills, with the ability to engage, manage, and motivate others, establishing strong rapport.
Outstanding verbal and written communication skills, enabling effective interactions and relationship-building across all organizational levels, with guests, franchisees, and suppliers.
Strong project management and organizational abilities, including the capacity to handle multiple priorities, meet tight deadlines, adapt to changing workflows, and maintain high-quality standards.
Excellent analytical skills, allowing independent thinking, corrective action, and resolution of inquiries and information requests.
Effective presentation skills, coupled with professional response abilities to inquiries.
Commitment to maintaining confidentiality of job-related information.
Proficiency in delegation and follow-up.
Sound understanding of business concepts and cycles.
Ability to collaborate effectively with all management levels and cross-functional/brand teams.
Education
Bachelor’s degree preferred.
Experience
Minimum of 5 years of field training and/or operations experience, with a focus on hospitality and a passion for developing people.
Demonstrated leadership, team-building, and collaboration skills.
Proven project management capabilities, driving ideas into action.
Exceptional interpersonal, verbal, and written communication skills.
Essential Physical Requirements
Ability to read, analyze, and interpret written information, such as procedure manuals, Company communications, or governmental regulations.
Frequent use of hands for tasks requiring dexterity.
Occasional travel may be required to attend off-site training, meetings, and seminars.
Ability to sit for prolonged periods, often restricted to the employee's workstation.
Capable of lifting and/or moving up to 20 pounds.
Travel
Approximately 75% of the time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary: $ 70,000.00 Per Year