Customer Support Professional - Remote | Wfh

we believe in providing flexible solutions that cater to individual needs. We value your time and offer the freedom to shape your schedule, as well as the choice to work with clients you're comfortable with.

Join our team as a Remote Customer Support Specialist and play a pivotal role in resolving computer-related issues for our clients. Your expertise will contribute to enhancing their overall experience.
Responsibilities
Offer expert technical assistance for both computer hardware and software matters.
Effectively resolve client issues through various channels, including phone, in-person, and electronic communication.
Provide valuable insights for hardware and software enhancements, contributing to the continuous improvement of our services.
Keep detailed records of customer inquiries, issues, and resolutions.
Qualifications
Prior experience in customer service, or a related field, is highly desirable.
Build strong rapport with clients, demonstrating excellent interpersonal skills.
Showcase Exceptional Troubleshooting Abilities Coupled With Strong Critical Thinking.
Maintain a positive and professional demeanor, creating a welcoming and efficient support environment.
Why Choose Us
Flexibility: We understand the importance of work-life balance, allowing you to create a schedule that suits you.
Client Selection: You have the autonomy to choose clients you're confident in assisting.
Skill Enhancement: Join a dynamic team where your skills will be nurtured and your expertise will grow.
If you're passionate about providing top-notch customer support and being part of a team that values your contributions, we encourage you to apply for the role of Remote Customer Support Specialist at Shield Work From Home. Join us in shaping positive support experiences for our clients.
Salary: $ 10.00 18.00 Per Hour