Director, People Operations (Remote)

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Hi, we’re DuckDuckGo, the Internet privacy company for everyone who wants to take back their privacy now. For over a decade, we've been building our all-in-one product, developing new privacy technology, and working with policymakers to make online privacy simple and accessible for all.

Our app is now downloaded more than 75M times a year, and our private search engine packaged with it has become the #2 search engine on mobile in over 21 countries, including the United States, United Kingdom, Canada, Australia, Germany, and the Netherlands. Oh, and we've been profitable since 2014 with revenue currently exceeding $100 million a year! Now, we’re rolling out a suite of new privacy solutions, including Email Protection, App Tracking Protection and our first-ever Desktop Apps for Mac and Windows.

We’re looking for a Director, People Operations to help shape our all-in-one privacy solution and join our mission to show the world that protecting your privacy online can be simple.

The Opportunity

In this role, you will lead, collaborate, coach, and advise the People Operations team (currently a team of seven) across multiple domains, including benefits, performance management, engagement, organizational design, professional development, diversity, inclusion, and more.

You'll have the opportunity to think differently, reasoning from first principles, to solve the unique challenges presented by a flat, asynchronous, and global organization. You'll maintain a high-quality bar by infusing data-driven decisions into every level of the People Operations function, all while valuing and cultivating compassion, and humanity, building trust with people at all levels. You'll join a solid team of low-ego People Operations professionals - dedicated to growth, impact, and empathy - who are responsible for creating the structures that support everyone at DuckDuckGo.

What You Will Bring To DuckDuckGo

• Expert-level coaching and leadership skills.
• Ability to lead and collaborate on high-impact and complex projects from proposal through post-mortem.
• Demonstrated ability to prioritize People Ops work in order to maximize impact.
• Demonstrated ability to leverage data to inform People Ops strategy.
• Demonstrated ability to apply a "best fit" solution to People Ops problems.
• Skills to wrangle vague problems, propose innovative solutions, and execute them with a strong focus on metrics.
• Excellent analytical ability paired with pragmatism.
• Experience scaling People Ops teams, ideally from generalists through to specialists.
• Ability to apply compassion and consistency in complex People Ops scenarios.
• Deep People Ops functional expertise across multiple domains.

How We Will Support You

Our core values -- build trust, question assumptions, and validate direction -- underpin how we work day-to-day and the support we give our team members. We strive to empower our team members to be self-directed and self-motivated in their work.

• Work/Life Balance: Team members have the freedom and flexibility to organize their own work schedules. We want you to thrive both in and out of the office. We trust you to use good judgment and take the time off that you need to bring your best self to work.
• Leadership: We have many different types of leaders and possible combinations of leadership roles, so you can grow your career in a way that aligns best with your personal goals. You can seek additional leadership roles by being directly responsible for projects, taking ownership of areas of the company, developing and maintaining internal processes, or pursuing advisory roles.
• Remote First, Always: We've always been a fully distributed company with team members worldwide. We trust you to get your work done wherever, and whenever.
• Commitment to Personal Growth: Every team member has an annual budget of $1,250 USD to invest in their professional development. For team members in designated leadership roles, we offer reimbursement for leadership coaching services. The reimbursement amount varies by professional level. Every team member also has a dedicated Career Advisor, who serves as a guide to help you develop your strengths, identify your motivations, and understand your opportunities for growth.

We also offer paid parental leave, a co-working stipend, office setup reimbursement, and a wellness stipend. More support resources can be found in our Team Member Support Guide, which explains how we make your well-being a priority.

For more information on how we collaborate worldwide, from leadership in our relatively flat organization to start-to-finish ownership, check out DuckDuckGo Culture: How We Work.

Compensation

Annual compensation: $220,000 USD and stock options. Compensation is the same within a professional level, regardless of geographic location or functional area, and the compensation for each professional level is transparent across the organization.

Hiring Process

Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo and envision your future role here. Find out more about how we hire.

Diversity, Equity, and Inclusion

DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] to let us know the nature of your request.

If you think you might thrive in this environment, we would love to hear from you.

Please note that:

• A successful candidate will be subject to a background check and must receive satisfactory results of the same, as a condition of joining the team.
• While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.
• By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.
• Sometimes we meet up! Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.

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Requirements:

Please see above