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Business Operations Manager - Remote

Company

CBRE
Address , Austin, 78701, Tx
Employment type FULL_TIME
Salary $75,000 a year
Expires 2023-07-17
Posted at 11 months ago
Job Description
Posted
17-May-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Atlanta - Georgia - United States of America, Austin - Texas - United States of America, Charlotte - North Carolina - United States of America, Des Moines - Iowa - United States of America, Minneapolis - Minnesota - United States of America, Remote - US - Remote - US - United States of America
JOB SUMMARY

Responsible for leading operations and administrative support for a business unit. Oversees budgeting, process improvement, controls for specialized software and other functions enabling objectives to be met in an effective and efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Acts as key financial and logistical liaison and/or resource between management and the business unit. Works to identify, develop and implement strategic plans to achieve goals. Implements actions for improvement and practical solutions.

Responsible for the delivery of portfolio payment processes to support client real estate projects and services. Ensures process compliance and customer satisfaction.

Responsible for business metrics, strategic management of project resources, developing processes and standards to streamline business operations. Produces routine and ad hoc financial reports, packages and analyses.

Oversees submission of reports/requests. Compiles and reviews statistics and market data and adds commentary to complete analysis reports required for acquisitions, transitions and/or business proposals.

Responsible for troubleshooting and resolving inquiries and requests from internal and external clients. Develops project plans and costs, including personnel and fiscal requirements to achieve defined objectives. Provides updates relative to project resource and fiscal plans.

Leads and facilitates communication of standard processes, policies, procedures and initiatives to support field operations. Facilitates process improvement by engaging appropriate resources in issue identification and resolution.

May train new team members on policies, procedures, processes, administration and governance.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors team members to further develop competencies.

QUALIFICATIONS

To perform this job successfully, an individual will perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Bachelor's Degree (BA/BS) or equivalent from four year college or university plus a minimum of five years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education & experience. Previous Team Lead or Supervisor related experience preferred.

COMMUNICATION SKILLS

Excellent written and verbal communication. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to present information. Ability to respond effectively to critical issues.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate figures such as percentages, discounts, and commissions.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires analytical and quantitative skills.

OTHER SKILLS AND ABILITIES

Advanced proficiency in Microsoft Office Suite. Spreadsheet skills to include functions such as graphics, pivot tables, macros and database management required.

SCOPE OF RESPONSIBILITY

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve results. Responsible for setting work unit and/or project schedules.

Why CBRE?
  • A culture of respect, integrity, service and excellence shapes our approach to every opportunity.
  • We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in!

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Business Operations Manager position is $75,000 annually and the maximum salary for the Business Operations Manager position is $85,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.


CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.