People Operations Manager Jobs

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us!

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The Role

The People Operations Manager collaborates with the People Operations Leader team to drive the execution of key people initiatives and management programs that focus on the continued growth, development, experiences and engagement of our people. They will consult on people-related best practices and collaborate on solutions to provide an excellent team member experience aligned with the Firm’s mission, vision, and values.    

Responsibilities

• Examines people-related metrics to understand trends, and translates data into business solutions that drive employee engagement. 
• Establishes and maintain the processes to drive key people initiatives which support the Firm and business unit; manage the development of process documentation and improvement.
• Gather and analyze data, reason logically, draw valid conclusions, and work with People Operations Lead to make appropriate recommendations to support employment decisions.
• Collaborates with other People Operations Managers to ensure efficient and effective execution and strategic management of the people initiatives and programs.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy, particularly as it relates to current and future talent needs, retention, and succession planning.
• Coaches people leaders on performance management, employee development, and compensation.
• Engages and delivers on diverse talent-related projects as directed by the People Operations Lead.
• Partners with other People Operations team members in analyzing trends and metrics, performance, job descriptions, span of control, employee engagement, manager feedback, attrition and provides recommendations for solutions.
• Partners with business leaders to manage and resolve employee relations matters in accordance with company policies, processes, and procedures.
• Embraces and delivers diversity, equity, and inclusion initiatives.
• Builds effective relationships with team members and business leaders to provide seamless transactional and strategic Human Resources support.
• Investigates, resolves, and documents complex and sensitive employee relations issues, professionally and in a timely manner.
• Manages the processes that drive execution of the merit and recognition cycle, serving as an advisor to people managers and other leaders.

Qualifications

• 5+ years of experience in a professional position in consulting, operations, or HR environment or a combination of experience and education providing equivalent knowledge preferred
• Effective written and verbal communication skills
• Strong interpersonal skills and the ability to work both independently and as part of a team required
• Attention and focus on managing sensitive and confidential information
• Must be comfortable working in a fast-paced work environment
• Self-directed, yet effective collaborating with a team and across functions
• Detail-oriented, organized, and excellent tracking/reporting skills
• Experience in Workday (Preferred)
• High level of reliability, follow-through, discretion, and integrity
• Experience in providing technology-based solutions to enhance the business operations (e.g. creating dashboards, Excel data summaries, advanced tools such as Power BI)
• Responsive and customer-focused with a demonstrated use of professional judgment
• Bachelor’s degree or the equivalent of education, training, and experience in human resources, organizational development, or business administration, project management or related field
• Ability to manage and prioritize multiple high-priority projects
• Ability to successfully navigate complexity and ambiguity
• Proven ability to identify, plan, and implement new programs and processes; strong administrative project management skills
• Strong analytical skills; able to interpret and effectively use employee data and financial information

#Indeed

Our Benefits:

At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.