People Operations Specialist Jobs

At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.
Are you a People Operations Specialist? Are you ready to join a high-energy team transforming HR service delivery for the organization? This individual will report to the Manager of HR Operations and will work directly with all employees across the organization in both the U.S. and Canada. You will be responsible for supporting the overall employee experience and managing various human resources functions within the organization. This role involves partnering with employees, managers, and broader HR team to ensure positive employee experiences. This position requires a strong understanding of HR best practices, excellent interpersonal skills, the ability to handle sensitive and confidential information and plays a critical role in the continuous improvement of the end-to end employee life cycle HR processes. If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest People Operations Specialist and help change the world of real estate, one home at a time.
What You’ll Do

• Partner with onboarding specialist to support administrative aspects of employee onboarding including new hire paperwork completion, answering general questions, I-9 verification to ensure all new hires experience a smooth transition
• Support with HRIS data entry submissions following HR Shared Services standards for employee lifecycle administration, including terminations, status changes, job/salary changes and other employee record updates
• Provide navigation support and assistance with employee, manager and HRBP self-service tools
• Support evolving special programs and special initiatives as needed
• You will organize and maintain employee files
• Process employment verification both active and alumni employees
• Manage employment inquiries in AskHR to include employee response, ticket assignment and monitoring and reporting
• Assist in creating knowledge base articles, videos‚ and training solutions to common trends
• Maintain good communication and a positive relationship with individual contributors to drive engagement and foster an open and trusting work environment
• Perform other duties and special projects as assigned
• Provide recommendations or suggest methods to update, simplify, and enhance processes, procedures, and technologies
• Ensure adherence to service level agreements and service delivery standards
• Maintain informational resources (New Hire Website, The Nook, The Benefits Center)

How We Work

• We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. For this role you will need to be within 50 miles of our Austin, TX office.

What You’ll Bring

• Preferred working knowledge of HR systems such as Greenhouse, UltiPro/UKG and Jira
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law
• Proficient in Smartsheet, Google Suite and Microsoft Suite
• Must be detail oriented, able to manage multiple tasks and prioritize
• Confident and assertive with experience positioning HR as a strategic resource
• Demonstrate critical thinking skills, problem solving abilities, and the ability to work independently
• Customer focused with success and managing customer expectations in a positive and empathetic manner
• Excellent communication skills with an emphasis on swift response
• High level of positivity and team spirit
• BS/BA in related field or PHR preferred, minimum of 2-3 years in Human Resources in a corporate environment, preferably in a Shared Services environment

Do the best work of your life at Realtor.com
Building your career? Build it better at Realtor.com®. Here, you’ll partner with a diverse team of experts as you use leading-edge tech to help people meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Do the best work of your life at Realtor.com
Building your career? Build it better at Realtor.com®. Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.