People Operations Manager Jobs

COVU is an InsurTech company disrupting insurance by delivering digital and exceptional customer journeys across the insurance coverage lifecycle including great people who provide customer service, sales support and advice as needed by the customer. We acquire our customers by onboarding small to medium sized insurance agencies wherein we manage their existing customers using our people and platform delivering profit and new business growth for the benefit of the agency owners. Remote first workplace.

Who You Are:

As the People Operations Manager, you are someone who is process-minded and takes initiative, a detail-oriented executor who always finds a way to “get it done”. You are someone who likes to collaborate and support members of your team by executing key people operations functions. You are enthusiastic with an infinite mindset and are passionate about making an impact. You have an analytical mindset with a process improvement driven work style. You enjoy providing people insights to stakeholders. No task is too small; you enjoy “digging in” and are excited by working within a diverse and dynamic global environment. 

What You’ll Do:

As the People Operations Manager, you will play a supporting role in the execution of key people operations functions (e.g. recruiting, talent mgmt., compensation, payroll and compliance) and will be responsible for management of our HR tech stack (systems and platforms e.g. BambooHR/Nectar/Greenhouse/Ease). You’ll report directly to the Chief People Officer and will work closely with members of the People team as well as internal stakeholders by using data to provide key people insights.

Key Responsibilities:

• Current global workforce knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources
• Evaluate and analyze data and metrics to support reporting, audit, and data integrity initiatives
• Keep abreast of compliance with country, federal and state and local laws
• Responsible for people analytics and insights; collaborate with members of the broader People team to create and present a variety of reports e.g. DEIB, engagement, talent and Leadership team matrials.
• Document, maintain and communicate core HR processes to stakeholders, managers and employees
• Responsible for the management of the HRIS system (e.g. with onboarding/offboarding employees (system entry, paperwork validation, background check administration), as needed
• Support and execute People operational processes and services (e.g. performance management payroll review, benefits, benchmarking) with a focus on employee experience and data integrity

What You’ll Bring to the Table:

• Expert organizational skills and an ability to prioritize effectively -- you can easily handle multiple tasks at the same time
• Minimum 7 years experience in Human Resources/People Operations with a focus key HR functions e.g talent management, payroll, compensation and benefits
• You are always exploring new systems solutions for you and your team in pursuit of increased automation, efficiency and effectiveness 
• High emotional and social intelligence with experience fostering positive and strong relationships with diverse groups
• Experience in payroll and benchmarking
• Experience with an HRIS and other solutions in the HR tech stack (BambooHR experience strongly preferred)
• Ability to add value and get things done with a high level of detail-orientation
• Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible