Director, Pbp People Function

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

We are seeking an experienced Director, People Business Partner (HRBP) to join our Global People for People Team (HR4H) to support the Visa People Team through our exciting transformation journey.

This individual will operate as a trusted advisor to partner closely with their assigned leaders to drive the talent agenda for People Team. They will be savvy functionally and possess commercially focused and transformational mindset and function as the expert on people and organizational issues. As a member of the P4P team, the PBP (HRBP) will work closely with their internal counterparts and Centers of Excellence for successful planning and delivery of People (HR) programs and services to our function.

The successful candidate thrives in a fast-paced environment that is continuously evolving and changing, with a bias for setting strategy along with strong implementation to drive business/functional results. They will be comfortable navigating people related challenges in the dynamic payments space while employing only the necessary HR processes that enable the organization to innovate and grow.

This includes implementing annual people programs such as performance reviews, promotions, succession planning, and action plans resulting from employee surveys. You will also work to improve organizational design and structure, provide change leadership as well as management coaching. You will lead and participate in cross group and company-wide projects such as, development of internal processes and policies, plus recognition and retention programs. You will partner with your clients throughout the planning and execution for these programs, tying them back to our People Team and Company strategy.

Tis a great opportunity to join our efforts to build a world class people function during an exciting time of rapid business growth.

This role reports to the Senior Director, Global People Business Partner, People for People (P4P) and is a key member of the P4P Team.

Essential Functions:

• Help drive a best-in-class Talent agenda, including D&I, to promote employee engagement and enable a high-performing workforce to contribute to the company’s strategic growth.
• Possess executive presence and strong written and verbal communication skills to partner with all levels of management
• Lead design and project manage key People Team initiatives that support the grow of our function (Talent, I&D, Engagement)
• Work with Clients to build high performing teams, support managers with coaching on employee issues, organizational design, people related strategy and execution.
• Establish strong relationships with leaders and act as a catalyst in delivering People solutions that support the specific needs of each area/department as well as overall business/functional objectives.
• Provide proactive guidance and support for organizational planning and development initiatives that align the People agenda with key business strategies with special attention to change management
• Serve as a strategic People Business Partner to leadership focused on a broad-based and transformational talent agenda designed to recruit, develop, and retain the very best diverse and innovative talent in the business for global and regional teams.
• Help foster a culture of innovation, in an environment that requires high levels of scalability, security and reliability
• Have a data driven mindset to assess organizational metrics and provide insights to the leaders
• Provide People Team expertise to client groups in all aspects, including but not limited to performance management and team effectiveness, talent management/organizational development, rewards and recognition, growth and development and workforce planning with the support of the Centers of Excellence.
• Closely partner with COEs and other PBPs to deliver superior results to the function

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• 10 or more years of work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

• Demonstrate advance planning as well as excellent execution and problem-solving skills.
• Experience with high levels of accountability, and demonstrated initiative, flexibility, and ability to manage workload and achieve results with minimal supervision.
• Ability to market, package and design programs a key plus.
• Agile thinker with the ability to be highly creative, innovative and future oriented as it relates to HR solutions.
• Experience with working with global teams in a matrixed HR support environment and the ability to work effectively across all levels of an organization.
• Excellent interpersonal skills including the ability to build strong relationships and the ability to influence across levels within the organization.
• Hold high standards of client service and works closely to establish credibility with clients.
• Ability to deal with a high degree of ambiguity and complexity with a growth and transformational mindset.
• Excellent abilities in Excel, PowerPoint and Workday.
• Strong coaching ability.
• Ability to balance employer and employee advocacy.
• Analytical rigor and facility with HR reporting tools (Workday, Excel, PowerPoint and Word), including the ability to interpret and tell a story with data.
• Manages work with a project and consulting mindset
• 7-10 years progressively responsible experience in Human Resources leadership. Proven experience of having operated as a seasoned HRBP with exposure to an innovative business; one that continues to reinvent their business proposition.
• Outstanding verbal and written communication skills as well as excellent presentation skills.
• Collaborative and strong partnering orientation and focus on problem solving to achieve win-win outcomes.
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.