Director Of Sales Operations

We're TeeTurtle, a rapidly growing consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences, and we’re excited to continue expanding our team!

Position Summary

The goal of theDirector of Sales Operationsis to standardize and optimize our sales operations across all sales channels, drive efficiency, and maximize revenue opportunities. This role reports to the Chief Revenue Officer. This role is an individual contributor today but will be expected to recruit, hire, and train a team of sales operations specialists to support TeeTurtle’s growth.

Primary Responsibilities

Sales Strategy and Planning

• Leverage data-driven insights to contribute to TeeTurtle’s sales strategy, e.g., the optimal balance of retail relationships and distribution partnerships
• Develop forecasting strategies across all sales channels, including retail, wholesale distribution, Amazon, conventions, and e-commerce, to ensure inventory production and budgeting accuracy
• Establish quarterly sales targets in collaboration with sales leadership in order to measure, track and drive sales performance

Sales Process Optimization

• Develop standardized sales processes and qualification guidelines across all sales channels to enhance efficiency, reduce costs, and improve overall productivity
• Identify, implement, and manage any technologies required to support the sales organization
• Identify and address gaps or bottlenecks in the sales process, implementing solutions to enhance the customer journey and improve sales conversion rates

Sales Analytics and Reporting

• Work with retailers to collect and analyze point-of-sale (POS) data
• Establish a robust reporting framework to track key sales metrics across all channels and product lines, and provide timely and accurate insights to sales leadership and the executive team
• Conduct sales data analysis to identify trends, patterns, and opportunities to support strategic decision-making
• Develop sales performance dashboards and reports to monitor individual, team, and channel performance, identifying areas for improvement.

Cross-Functional Collaboration

• Work closely with other departments, including marketing, finance, and supply chain, to align sales operations with overall business objectives
• Coordinate with the finance team to ensure accurate sales forecasting, revenue recognition, and profitability calculations

Core Competencies

• Persuasive/Influential Communication
• Cross-Departmental Collaboration
• Results Orientation
• Process Optimization
• Analytical & Strategic Problem Solving
• Detail-Orientedness
• Strong Written & Verbal Communication Skills

Qualifications

• Commitment to diversity, equity, and inclusion
• U.S. residency
• Demonstrated expertise in developing and implementing new processes and frameworks for a growing sales organization
• Proficiency in sales automation tools, CRM systems, and data analysis tools (preferred)
• 8+ years of experience in sales operations for businesses with retail, wholesale distribution, and DTC sales channels
• Bachelor’s degree in business administration, marketing, or a related field; MBA preferred
• Demonstrated expertise in leveraging data to drive decision-making and optimize sales processes
• Ability to travel (est. 1-3 times per year)
• A track record of driving sales growth, improving operational efficiency, and implementing innovative sales strategies

Compensation and Benefits

The salary range for this position is $120,000 - $150,000 per year based on location, experience, qualifications, and skills.

We also offer

• Potential for training and professional development opportunities
• 401(k) with a company match
• Generous PTO policy to provide flexibility, work-life balance, and time to celebrate what is important to you
• Medical, dental, and vision coverage options for employee, spouse or domestic partner, and dependent children
• Potential to receive an annual performance-based bonus
• 75% employee discount and free shipping on TeeTurtle.com and UnstableGames.com
• Employee Assistance Program, including three free sessions with a licensed behavioral health provider for all employees enrolled in TeeTurtle's medical plan
• A creative and fast-paced work environment
• A culture of integrity, compassion, curiosity, and calmness

The Hiring Process

We require you to submitthe following to consider your application:

• Answers to the application questionnaire (in lieu of a cover letter)
• Resume

If selected to move forward after an initial application review, you will be asked to participate in a quick phone screening conversation with our team. From there, candidates who progress to the next phase of the process can expect the following stages:

• Stage 3:Participate in a final interview with a panel via Google Meet/Zoom
• Stage 1:Participate in an interview with a panel via Google Meet/Zoom
• Stage 2:Complete a brief hiring exercise/assignment

TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at hr @teeturtle.com with the subject line “Accommodation Request - Director of Fulfillment”. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes.