Sales Operations Analyst (Remote)

The Role

We are a fast-growing software startup revolutionizing the industry with our innovative products and cutting-edge technology. As we expand our sales team and strive for greater efficiency and productivity, we are seeking a talented Sales Operations Analyst to join us as our first dedicated professional in this role. This is a contract-to-hire position, offering an initial 90-day contract with the potential for a full-time role based on performance and fit.

As a Sales Operations Analyst, you will play a pivotal role in driving our sales success by providing critical insights and implementing efficient processes.

Your responsibilities will include:

Forecast Ownership:

• Own the sales forecasting process, working closely with sales leadership to accurately predict sales performance and trends.
• Analyze historical data, market trends, and other factors to generate accurate sales forecasts and identify areas for improvement.

Reporting and Dashboards:

• Collaborate with cross-functional teams to ensure data accuracy and provide actionable insights for sales and executive leadership.
• Develop and maintain comprehensive reporting and dashboards to provide real-time visibility into key sales metrics and performance indicators.

CRM Data Management and Integration:

• Collect, organize, and clean data within our Customer Relationship Management (CRM) system (HubSpot).
• Troubleshoot any synchronization issues and collaborate with the sales and technology teams to resolve them effectively.
• Sync and integrate HubSpot with our sales engagement platform to ensure seamless data flow and enable efficient sales processes.

Conversion Metrics Analysis:

• Identify and analyze conversion metrics across the sales and marketing funnel, providing insights and recommendations to optimize conversion rates.
• Collaborate with marketing and sales teams to identify areas of improvement and implement data-driven strategies to increase conversion rates.

Lead Flow Management:

• Streamline lead flow processes, working closely with marketing and sales teams to ensure a consistent and efficient lead management system.
• Develop and implement lead scoring criteria to prioritize and distribute leads effectively among sales representatives.

Automation Development:

• Create and develop automations between different programs within our tech stack, such as CRM (HubSpot), sales engagement platforms, and other tools.
• Identify opportunities to automate repetitive tasks, streamline workflows, and enhance efficiency for the sales team.

Qualifications

Must Haves:

• Familiarity with lead management processes and lead scoring methodologies.
• Proven experience in sales operations, business analytics, or a related field within the start-up technology/software industry.
• Excellent communication and collaboration skills, with the ability to work effectively across cross-functional teams.
• Proficiency in CRM systems (e.g., Salesforce, HubSpot) and experience with data management and reporting tools (e.g., Excel, Tableau, Power BI).
• Bachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience).
• Demonstrated ability to develop and automate processes, leveraging technology and tools to streamline workflows.
• Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
• Experience with CRM and sales engagement platform integration, specifically with syncing HubSpot with sales engagement platforms.

Nice to Haves:

• Experience in a tech startup
• Experience in going to conferences, career fairs, and other networking events where social skills are crucial
• Digital media ad sales experience is a plus
• Experience with advertising, inventory, or analytics industry is a plus
• Strong personal network with potential to reach Amazon sellers

Contract Details:

This position offers an initial 90-day contract term, with the potential for a full-time position based on successful performance and alignment with the company's goals and culture.

Join our dynamic and innovative startup, and be part of a team that is reshaping the industry with groundbreaking technology. If you are a driven and analytical professional looking to make a significant impact in sales operations, specifically in CRM integration and synchronization, we invite you to apply for this exciting opportunity.

To apply, please submit your resume, cover letter, and any relevant work samples or portfolio links below. We look forward to reviewing your application and connecting with you soon.

Who We Are

Mayan is a technology and data company that develops growth automation software for Amazon sellers. We currently offer advertising optimization, which manages the performance of our customers' ad campaigns to deliver higher sales and profits.

We are a venture-backed and Y Combinator W21 startup that is delivering significant results for our customers across the growing e-commerce space. We are looking to expand the team! For more information about Mayan, please visit www.mayan.co.

Our Culture

We value data-driven processes through innovation, collaboration, and a passion for getting things done. For our hires, we aim to cultivate the best + diverse employees as we continue to foster a culture of open communication and transparency. We are redefining what it means to be a remote company with team members living and working across the globe, from the US, Mexico, Spain, Nigeria, India, and more. We embrace world-views, diversity in background, diversity in make-up, and diversity in thought.

We are driven and hard-working but also committed to having fun along the way with weekly virtual happy hours, semi-annual off-sites, and unlimited paid time off. We embrace life-work balance. We know you have a life outside of Mayan and we want to help you nurture that too. We understand that helping you stay happy and healthy are key ingredients to enable you to deliver your best work.

The Team

At Mayan, we build innovative tech products that create significant competitive advantages for our customers. Transparency, quality, urgency, and intellectual honesty are central tenets of our work ethics while embracing experimentation and collaboration to produce results that customers love. The core MIT founding team brings experience across e-commerce, tech infrastructure, marketing, finance and deep expertise in the Amazon seller ecosystem. Our founder brings experience of being an early team member at the fastest U.S. startup on record to reach "unicorn" status - also operating within the Amazon ecosystem.