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Customer Account Manager Ii
Company | Huntress |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-07-19 |
Posted at | 10 months ago |
Reports to: Director of Channel Account Management
- Build and maintain strong relationships with multiple contacts within assigned customer organizations
- Contribute to team goals around retention, expansion, and satisfaction
- Work with customers to be a trusted advisor delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
- Develop creative ways to engage with customers
- Experience with HubSpot, or other similar CRM platforms
- Strong experience in SaaS, preferably related to the cyber-security industry
- Strong bias to action and ability to get things done efficiently and effectively
- Passionate about working with both customer and partners alike
- 5 years of experience in customer/partner success role/Account Management/Partner or Direct Sales role, ideally focused on mid-market and below
- Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth
- Annual allowance for education and professional development assistance
- 401(k) with 5% contribution regardless of employee contribution
- 12 weeks paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- Life and Disability insurance plans
- One-time $500 stipend to build/upgrade home office
- Stock options for all full-time employees
- Generous paid time off policy including vacation, sick time, and paid holidays
- 100% remote work environment - since our founding in 2015
- $75 USD/month digital reimbursement
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