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Customer Success Manager, Travel (Remote)
Company | Brex |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-08-31 |
Posted at | 9 months ago |
Why join us
- Develop trusted relationships with your customers to ensure they are engaged, happy and referenceable.
- Be the advocate for the customer across Brex.
- Ensure customers have a sufficient credit limit.
- Monitor the account through cases, account health triggers and other on-going, customized alerts.
- Own product adoption, retention and growth metrics for your named accounts.
- Have complete knowledge of the status of the customer.
- 1+ years experience working for a travel management company (TMC).
- You see yourself as a relationship and business builder and have a proven track record of doing this with external and internal parties
- 1+ years of experience as a Customer Success Manager or Account Manager where you were focused on account retention.
- 2+ years of experience in a customer-facing role.
- Bachelors or undergraduate degree.
- You are passionate about working with customers to ensure they achieve their goals.
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