Fsop Customer Account Manager Jobs
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Csp Customer Account Manager -S. America
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At , Miami, Fl
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Are you a customer-focused professional looking for an exciting new challenge? We are looking for a Customer Account Manager to join our team and help us provide exceptional customer service to our clients. As a Customer Account Manager, you will be responsible for managing customer accounts, developing relationships with customers, and ensuring customer satisfaction. If you have excellent communication and interpersonal skills, a passion for customer service, and the ability to think strategically, this could be the perfect opportunity for you!
Overview The Fsop Customer Account Manager is responsible for managing customer accounts and providing excellent customer service. The Account Manager will be responsible for developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer issues. Detailed Job Description The Fsop Customer Account Manager is responsible for managing customer accounts and providing excellent customer service. The Account Manager will be responsible for developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer issues. The Account Manager will also be responsible for providing customer support, responding to customer inquiries, and providing product information. The Account Manager will also be responsible for managing customer accounts, tracking customer orders, and processing customer payments. Job Skills Required• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• At least 3 years of customer service experience
• At least 1 year of experience in customer account management
• Experience in a customer-facing role
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) software
• Knowledge of Microsoft Office Suite
Job Experience
• At least 3 years of customer service experience
• At least 1 year of experience in customer account management
• Experience in a customer-facing role
Job Responsibilities
• Develop and maintain relationships with customers
• Ensure customer satisfaction
• Respond to customer inquiries
• Provide product information
• Manage customer accounts
• Track customer orders
• Process customer payments
• Provide customer support
• Resolve customer issues
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