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Related keywords
- Public Sector Account Manager
- Benefits Account Manager
- Home Health Account Executive
- Sales Account Executive Home Health
- Sector Account Manager
- Health And Benefits Account Manager
- Health Benefits Coordinator
- Account Executive Home Health
- Health And Wellness Benefits Administrator
- Account Executive And Jr Account Executive
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Account Executive - Health And Benefits Sector
Company | Employer Direct Healthcare |
Address | Dallas, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-10-02 |
Posted at | 7 months ago |
About Employer Direct Healthcare
- You CARE deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change
- You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change
- You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment
- INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear
- You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change
- You have a drive and AMBITION to tackle big problems. Big problems required big ideas and a team that supports new ideas
- A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with
- Develops and manages strategic plans in the most proactive and strategic manner possible, and finds new and innovative ways to show clients the value of the products and services purchased
- Develops plans to increase client revenue and profitability through better utilization of network, pricing strategies, and communication of new and enhanced offerings.
- Lead and mentor account managers to resolve simple and complex issues as well as develop solutions proactively
- Ensures both company and client objectives, expectations and goals are being met
- Proactively identifies potential serviced issues and takes steps to resolve identified issues
- Willingness to travel up to 35% of the time to clients, EDH headquarters (Dallas) and appropriate industry events.
- Successfully manage the overall relationship with the client and all stakeholders
- Develops service strategy to ensure renewal and growth of client accounts and retention of members for assigned accounts
- Exercises judgement in handling client discussions, escalations and issue resolution
- Conduct professional and productive in-person meetings with clients
- Successfully onboard new clients in a manner that sets them up for continued success
- Demonstrates proactive ability to diagnose and fix root cause drivers of service and/or delivery problems
- Bachelor’s degree required
- High energy Level, willing to contribute to establishing a world class corporate culture
- Excellent verbal and written communication skills
- Process-driven and strong analytical skills and insights
- Motivated team play with a positive collaborative attitude
- Ability to thrive in a matrixed organizational structure
- Experience in healthcare industry, focus on self-funded benefits industry highly preferred
- Ability to work in fast-paced, start-up like environment
- Strong leadership and influence management skills, ability to motivate Account Managers to support client portfolios
- 3+ years of job-related experience in a strategic account management role within the human capital, healthcare or benefits industry preferred
- Ability to engage interpersonally with all levels within an organization, including C-suite
- Adaptability
- Communication and presentation
- Team-work
- Business acumen
- Influencing and leading
- Negotiation
- Sales mindset
- Critical thinking and problem solving
- Decision making
- 401k with company match
- Short & Long Term Disability
- Medical Insurance
- Paid Parental Leave
- Paid Time Off
- Dental Insurance
- Life Insurance
- Vision Insurance
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