Account Manager- Hard Home & Emerging

Level 23

Account Manager, eBay Refurbished

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets.

About The Team

We play an instrumental role in connecting people with the things they need and love, anytime, anywhere. At eBay, we help deliver a personalized shopping experience and seamless access to inventory from down the street and around the world. eBay seeks to drive growth into new markets and drive value in the shopping and selling experience through building, accelerating, and reinventing.

We are looking for an Account Manager, Hard Home and Emerging Verticals to join our Verticals team at eBay and help drive success. If you have an ownership mentality, are able to build cross-functional relationships, and are ready to make an exciting move, we would love to hear from you!

The Opportunity

The role is to contribute to the overall eBay Refurbished vertical strategy through working with internal partners as well as important sellers, brands, retailers, and buyers to make sure eBay has the inventory and on-site experience to grow the business. You and the team will be accountable for the success of the categories.

Key Responsibilities

• Work collaboratively with internal and external resources, inclusive of trust & safety, product management, marketing, advertising, and business development teams to meet business targets
• Develop an excellent understanding of key sellers’ business operations and current strategies and utilize those insights to find and deliver growth opportunities
• This individual will be the heart of the seller community, engaging daily with top sellers, mapping out seller optimization and support plans, attending tradeshows and events while building out seller-level metrics for success and reporting out weekly, monthly, and quarterly
• Dive deep into the seller’s business to understand the key levers/drivers impacting performance and report out on those metrics regularly
• The Account Manager will ultimately be responsible for seller success within the Hard Home and Emerging Verticals team leading to meaningful improvement in our seller satisfaction scores by driving partnerships and providing seller support
• Scaling up top seller activities by providing constructive business consultation and key guidance

Preferred Qualifications

• Strong background in driving results through business development and relationship management
• Solid cross functional partner with problem solving mindset
• Experience cultivating relationships with external partners
• Effective communication skills and highly self-motivated to drive overall results
• At least 3 - 5 years working experience in category management or account management role

Benefits

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes residents of Colorado, Hawaii and New Mexico.

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