Operations Communication Center (Occ) Coordinator -$26/Hr

About Us

In 2020, Swissport International AG provided best-in-class airport ground services for some 82 million airline passengers and handled roughly 4.1 million tons of air freight at over 116 cargo warehouses worldwide. Swissport was active at 269 airports in 47 countries on six continents at the end of 2020.

Job Summary

Pay Rate: $26/hour

The Operations Communication Center (OCC) Coordinator is the central point of communication for the daily operation. The OCC Coordinator tracks aircraft movement of our customers and communicates the movements to the operating departments; logs daily flight activity; and communicates to both internal and external customers in a timely and professional fashion.

Responsibilities

• Communicate with all levels of management, customers and other agents in a timely and accurate manner.
• Other duties as assigned
• Ensure all Swissport controllable services are completed for an on-time departure.
• Communicate all daily flight schedule changes to all affected Operation Departments and reallocate resources to facilitate on-time departures.
• Coordinate daily flight activity between all Operating Departments at JFK.
• Ensure daily flight activity logs are accurate for proper invoicing.
• Optimize the use of the ramp staff for flight activity coverage.

Qualifications And Competencies

• Excels working in a fast paced environment
• Commitment to continuous improvement
• 1 to 3 years experience in airport operations environment
• Proficient in Microsoft Excel and Word applications
• Ability to follow processes and procedures and apply flexible approach when required
• High School diploma or GED equivalent
• Attentive to detail and numerate
• Flexible schedule including weekends, holidays and evenings
• Understanding of ramp operations
• Self motivated and able to work independently
• Excellent communication skills (written and verbal)

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

Primary Location

North America-US-NY-John F. Kennedy International Airport (JFK)

Schedule

Full-time

Unposting Date

Aug 10, 2023, 10:59:00 PM

Organization

Ground Handling