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Customer Communication Center Representative Jobs

Senior Representative, Communication Planning
By Universal Orlando Resort At Orlando, FL, United States
Will work hand-in-hand with the Project Management team to define scope of work for campaigns and tactics.
Input campaign tactical needs and requirements into Workfront for tactical development.
Collaborates with all key stakeholder teams as campaigns are being developed to gain alignment and buyoff.
Provides an expertise in the business to guide other departments and teams.
Ensure all tactics connect back to business and campaign/program communication strategies.
Performs other duties as assigned.
Communication Center Dispatcher Jobs
By Logan Health At Kalispell, MT, United States
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Previous experience in healthcare, fire, EMS, or law enforcement dispatching preferred.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Commitment to working in a team environment and maintaining confidentiality as needed.
Assures compliance with emergency procedures and notifications per department protocol.
Continuously monitors the security and maintenance radio channels, alarm panels, surveillance cameras, and electronic security systems.
Operations Communication Center (Occ) Coordinator -$26/Hr
By Swissport At New York, NY, United States
Communicate with all levels of management, customers and other agents in a timely and accurate manner.
Excellent communication skills (written and verbal)
1 to 3 years experience in airport operations environment
Coordinate daily flight activity between all Operating Departments at JFK.
Communicate all daily flight schedule changes to all affected Operation Departments and reallocate resources to facilitate on-time departures.
Ensure all Swissport controllable services are completed for an on-time departure.
Representative- Customer Relations Center
By ROCHESTER GAS & ELEC CORP At , Rochester, 14604, Ny $25 an hour
Previous work experience in a customer service environment.
Must possess effective listening skills and be able to follow oral and written instructions.
Must have proven problem solving skills and good analytical skills to be able to review and analyze customer accounts.
Must have experience in using a computer terminal and/or a personal computer.
Answers inquiries (telephone or written) from customers regarding billing, service and all inquiries pertinent to customer relations.
Answers customer inquiries regarding credit and collection and makes arrangements according to specific guidelines.

Are you a people person? Do you have a passion for helping others? We are looking for a Customer Communication Center Representative to join our team and provide exceptional customer service! If you are a motivated individual with excellent communication skills, this could be the perfect job for you!

Overview A Customer Communication Center Representative is responsible for providing customer service and support to customers via phone, email, and other communication channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services. Detailed Job Description A Customer Communication Center Representative is responsible for providing customer service and support to customers via phone, email, and other communication channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing information about products and services. They must be able to effectively communicate with customers in a professional and courteous manner. They must be able to multitask and prioritize tasks in order to meet customer needs in a timely manner. Job Skills Required
• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience in a customer communication center
Job Responsibilities
• Respond to customer inquiries via phone, email, and other communication channels
• Resolve customer issues in a timely and professional manner
• Provide information about products and services
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management
• Assist with other customer service tasks as needed