Business Development Manager - Nyc (Remote)

About Roo

Happy vets make for happy pets.

Roo is on a mission to create a world of increased opportunity, professional empowerment, and improved animal care for animal hospitals and veterinarian professionals. By connecting hospitals in need with professionals with a new groundbreaking platform, our goal is to optimize hospital talent staffing and improve quality of life for veterinarians, all while giving pets a chance to have access to safe, high-quality care.

Over the next decade, Roo will unlock millions in economic opportunities, improve quality of life for tens of thousands of veterinarians, and facilitate millions of hours of pet care. We've been growing tremendously since launching in early 2019 and now seeing even more traction as we scale up fast.

What We Do

Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users.

Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button. Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets.

Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

As Roo expands its platform to multiple territories, we are looking to add a fantastic & ambitious Business Development Manager to help successfully launch and build our NYC market.

Though this position is fully remote, the ideal candidate will live in or near New York City metro area.

Your Responsibilities

• Proactively address any escalated rainy-day scenarios and resolve any user issue or inquiry in a timely manner
• Continue to develop our NYC territory
• Acquire veterinarian (DVM) and hospital users onto the Roo platform through various BD acquisition activities – from virtual one-on-one meetings to local events in coordination with BD, Growth and Marketing, Operations, and other teams
• Onboard & convert inbound vets/corporate hospitals to complete first shift
• Ensure hospital & vet users remain actively engaged & happy with Roo platform
• Plus any add'l Roo work/activities that need to be completed.
• Ensure successful first 3 shifts for vets/hospitals (vets or techs)
• Provide any assistance for hospital and vet professional users throughout the end-to-end Roo experience process – e.g. onboarding, new user/pre-first shift contact, etc.
• Help to fulfill needed relief shifts through vet network knowledge and in coordination with AM team
• Act as an expert on Roo’s platform and product to help answer any user inquiries as part of recruitment
• Acquire a set number of high-frequency vet users (Core Roo Vets) who will secure 15+ shifts / month through Roo
• Work closely with team members to hit acquisition targets
• Strategically target selected vets/hospitals that will help platform grow

About You

• Strong business relationship building skills.
• Previous client success experience is a plus.
• Proactive – staying ahead of the curve in day-to-day work.
• 3+ years strategic Sales or Business Development experience, ideally in a high growth environment
• Positive, can-do attitude!
• Ability to utilize our CRM tool to track user acquisition progress.
• Ability to understand business needs and identify ways to grow.
• Experience managing a team
• Experience working in the veterinary/animal healthcare space.
• Flexibility and agility — this is an early stage startup environment.
• Ability to work with different teams as well as remote team members.
• Strong knowledge of DVMs and hospitals (ideally across cities)
• Strong communication skills.
• This position is remote, however candidates must reside in NY metro area.
• Organized, yet able to juggle multiple tasks.

$90,000 - $115,000 a year

Base salary is commensurate with experience and geograhic location.

In addition, this role will be eligible for a discretionary performance bonus of up to 15% of the base salary.

We have diverse, passionate & driven team members from a variety of backgrounds. For permanent, full time employees, we offer:

premium buy up plans.

Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.

We believe in diversity of experience and background, and understand that your individual experience may not check every box. We still encourage you to apply even if you are not confident in every expectation listed.

Ready to join the Roo-volution?!