100% Remote-$16/Hr On 1099-Customer Service Support @ Remote.

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Hi,

Please check the job description as below and let me know you if you would be interested and available. Please let me know your available time for a quick call.

Customer Service Support

3+ Months

Remote

Only 1099

Overview:

Provides front-line customer service support via phone to all Clients internal and external customers. Client Retail Solutions is an inventory company that provides scanners and access points to our retail clients so they can conduct a self-scan inventory. They call into the Help Desk with various questions as to how to set up the equipment and view the reporting dashboard. We walk the clients through the setup and inventory process if needed and assist them with any questions they may have.

Responsibilities:

• Provides assistance to customers during all phases of the inventory process.
• Directs callers to appropriate resources
• Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
• Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
• Works under close supervision to answer questions regarding company products and services.
• Escalates complex questions to more senior representatives
• Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.

Qualifications:

• Prior customer service experience a must.
• Flexible availability (especially weekends) a plus
• Excellent communications skills.
• Light IT background preferred.
• Worked remote previously preferred
• Spanish helpful
• HS Diploma and College background required.
• Computer literate; exposure to Windows environment.

Period

November February

Duration

Will start from 20 hrs. a week and go up to 40 hours a week during peak time.

Shifts

1st Shift : 7am-3pm

2nd Shift : 3pm-11pm

3rd Shift : 11pm-7am

Confirm the Shift you are interested in:

Selection Process

Based on Resume and a questionnaire only

Back ground Checks and Drug Screen.

Confirm that you are fine with the back ground check and Drug Screen ( company will bear the costs of the screening )

Yes or No

You should have your own computer

Yes or No

Thanks & Regards.

Isaac Rajiv

Kutir Corporation

Ph:

100% Remote-$16/hr on 1099-Customer Service Support @ Remote.