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Remote Customer Support Analyst Jobs

Customer Service Support(Remote)
By W3Global At United States
Minimum Qualifications*High school diploma, secondary education level or equivalent*Two years of related work experience.
Previous customer service experience required (minimum 3+ years in RELEVANT customer service role)
Previous experience with EDI transactions required - AS400 ERP Experience a plus
Strong multitasking skills a must
Previous call center experience preferred
Self-motivated, ability to work remotely
Customer Support Specialist - Remote
By Booking Bliss Travel At Vandalia, MT, United States
Communicate professionally with clients and colleagues
Engage with clients and ask questions to determine their wants, needs, preferences, and expectations
Research, plan, and organize itineraries based on client needs
Create quotes, itineraries, and invoices
Stay up to date with industry news, changes, restrictions and best practices
Must be 18+ and a resident of the United States
Receptionist / Customer Support - Remote | Wfh
By Get It Recruit - Transportation At Magna, UT, United States

Are you ready to embark on an exciting journey with a dynamic team? We're on the lookout for a Receptionist & Customer Support superstar to join our vibrant office in Salt Lake City, UT. If you're ...

100% Remote-$16/Hr On 1099-Customer Service Support @ Remote.
By Dice At United States
Prior customer service experience a must.
Provides assistance to customers during all phases of the inventory process.
Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
Works under close supervision to answer questions regarding company products and services.
100% Remote Support Analyst Jobs
By Agility Partners At United States
Develop and maintain information for knowledge base.
2+ years of professional support experience
Strong problem resolution and analytical skills required
Experience with Windows O/S environment along with IIS and SQL may be required.
Hands on, friendly and awesome team to be apart of that offer a high level of respect for one another!
Great resume builder – gain experience with a Fortune 15 company
Customer Support Engineer (Remote)
By Stage 4 Solutions At United States
Proficiency in using support ticketing systems and customer relationship management (CRM) tools.
Execute established call handling procedures to ensure consistent and exceptional customer service experiences.
2+ Years experience in customer service, preferably in a technical support or customer support role.
Strong problem-solving abilities and a passion for assisting customers.
Create, research, and update service requests, effectively documenting customer interactions and resolutions.
Implement escalation procedures as dictated by the nature and severity of customer issues, ensuring timely and effective resolution.
Customer Logistics Analyst Ii, Remote
By Church & Dwight At , Ewing, 08628
Process purchase orders in accordance with customer and C&D requirements
Demonstrates the ability to perform with limited supervision and with acute problem resolution skills
3-5+ years of related experience required
Knowledge of export shipping standards and regulations preferred
International hazardous shipping certification (IATA, IMDG) a plus
Knowledge of another language is a plus
Specialist - Customer Systems Support (Remote)
By AmerisourceBergen At , $47,800 - $68,420 a year
Ability to prioritize work load and consistently meet deadlines; good time management skills
Manages and resolves customer complaints; escalating to Manager and/or Sales Business Owner as necessary.
Documents customer interactions according to standard operating procedures in support of efforts to providing a consistent, high-quality customer experience.
Manages and completes project ticket assignments to achieve desired results within the defined timeline.
Strong computer skills in order to effectively diagnose mixed environment systems conflicts
Strong customer focus and ability to manage customer expectations
Customer Support Coordinator (Remote)
By Worthy.com At United States
Work cross functionally between our Account Executive and Auction Manager teams to support a seamless seller experience from start to finish
Identify new and better ways of solving problems that improve our product, our processes, and our Seller experience
A strong, and kind communicator with professional direct verbal & written skills
Highly organized with the ability adapt to changing business needs and ability to manage multiple moving parts
1-2 years of professional experience in a customer service or customer experience role
Proven front-office experience handling high incoming call and email volume
Customer Support Ii, Quality Lead (Remote Possible)
By Equitable At , Syracuse, 13202 $45,000 - $66,000 a year
3+ years of experience specifically in 401k/Group Retirement Customer Service
ASSPA Retirement Plan Fundamentals certification or ability to obtain within 6 months
Logical reasoning and analytical skills
Customer Support II, Quality Lead (Remote Possible)
Equitable Pay and Benefits: Equitable Total Rewards Program
This position is vital to protecting our client’s assets through fraud detection, prevention and escalation.
Associate Director, Customer Support And Maintenance (Remote)
By BD At , San Diego
Support Infusion International Order Management and Dispensing International Order Management
Support and develop the processes for trade in management and the need grows
Experience working with remote teams strongly preferred
Provide consultant guidance and service offering strategies in support of pre-sale, and transition to support to the sales team
Demonstrate high functional knowledge of Infusion Systems products
Maintain strong industry and product knowledge
Director, Customer Support (Remote)
By Drata At United States
Extensive customer-facing and escalation management experience required
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Develop training opportunities to enhance those experiences and improve understanding, listening and communication
10+ years of post-sales experience in a technical support role, or equivalent position, ideally in B2B SaaS
Minimum 5 Years (8+ years preferred) of proven experience in leading and scaling technical customer support teams
Exceptional verbal and written communication skills, and comfort with leading presentations and trainings
Customer Support Analyst - Recruiting
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one of the following areas: Human Capital Management, or Recruiting
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Customer Support / Operations Specialist [Remote]
By 46.68 At , Irwindale, 91702, Ca
Experience with conflict management and negotiation in a customer-focused environment.
Identify trends and gaps in training, skills, and abilities through gathering and analyzing escalated issues and presenting recommendations for improvement.
Three (3) or more years of experience resolving customer issues by researching and analyzing information.
Experience with Income Qualified Programs policies and procedures.
Experience working in a customer service utility industry.
Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
Medical Billing Customer Support Remote
By Rotech Healthcare Inc. At , Murray, 42071, Ky From $14.50 an hour
Experience in medical field and administrative record management
Self-motivation, organized, time-management and deductive problem solving skills
100% REMOTE Work from Home day one of employment
Builds relationships with locations, field management, patients and referral sources
Provides product/service information and education by answering questions, offering assistance
Develops and maintains a working knowledge of current products and services, Medicare, Medicaid, insurance regulations, and FDA/DOT and JCAHO guidelines
Customer Support Specialist - Virtual/Remote
By Enumerate At Cedar Rapids, IA, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Fort Worth, TX, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Shreveport, LA, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Provo, UT, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Customer Support Specialist - Virtual/Remote
By Enumerate At Gainesville, FL, United States

E numerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of c u s tomers ? Do you get excited about supporting a ...

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Remote Customer Support Analyst to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

A Remote Customer Support Analyst is responsible for providing technical assistance to customers via phone, email, or chat. They are responsible for troubleshooting customer issues, providing solutions, and ensuring customer satisfaction.

What is Remote Customer Support Analyst Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and analytical skills
• Ability to work independently and in a team environment
• Knowledge of customer service software and tools
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Remote Customer Support Analyst Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• At least two years of customer service experience
• Knowledge of customer service software and tools
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries

What is Remote Customer Support Analyst Job Knowledge?

• Knowledge of customer service software and tools
• Knowledge of customer service principles and practices
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Remote Customer Support Analyst Job Experience?

• At least two years of customer service experience
• Experience in a remote customer service role
• Experience in a customer service role in a fast-paced environment

What is Remote Customer Support Analyst Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely customer service
• Ensure customer satisfaction by providing prompt and courteous service
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Monitor customer service trends and recommend improvements