State Partnerships Lead Jobs

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

Who You Are

brightwheel is seeking a State Partnerships Lead to join our Government Partnerships Team. In this role, you will be responsible for the operations, implementation, and success of our largest statewide contracts, ensuring their objectives and expectations are met and exceeded.

What You’ll Do

• Become an essential resource on the brightwheel platform, training and guiding government clients to use our solution effectively and providing insights and troubleshooting on complex issues
• Be prepared for up to 20% travel to meet with key clients and stakeholders as needed
• Collaborate with our sales and customer success teams to identify opportunities for contract expansion, renewal, and upselling
• Provide strategic insights to our product and engineering teams, leveraging customer feedback and your understanding of government contracts to enhance our platform
• Act as a “voice of the customer,” conveying their needs and feedback to our Product and Engineering teams to drive continuous improvement of our platform
• Work cross-functionally to ensure all teams are aligned to support and ensure project success
• Develop a playbook for the successful implementation of our largest statewide contracts, including mass acquisition and onboarding of individual schools
• Develop and nurture relationships with key stakeholders in our government state contracts

Qualifications, Skills, & Abilities

• A proactive problem solver with excellent negotiation skills
• Proven track record of achieving challenging goals
• Experience managing state contracts is a plus
• 4+ years of project management and operations experience
• Expert problem-solving skills to identify a problem, use data to analyze the root cause, and create the most effective, aligned, measurable solution
• A strong ability to present and demonstrate product offerings to clients
• Methodical, intuitive organization skills with experience creating systems and processes for others
• Strong stakeholder and project management skills to effectively influence and manage expectations with Senior Management and cross-functional teams
• Great attention to detail
• Bachelor's degree in Business, Sales, Marketing, or a related field. An advanced degree would be a plus
• Excellent communication and relationship-building skills

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors, including geographic location, candidate experience, and expertise, determine final offer amounts. If you have questions about the compensation band for your region, please ask your recruiter.