Senior Key Account Manager (California State, Washington State, New York State - Us)

Company description

Shoplazza is an online e-Commerce platform designed for people worldwide who wish to start or continue their business ideas of all shapes and sizes. Merchants are empowered with powerful global leading tools to learn to create their online presence, sell, promote, and run their dream business online. With our global expansion based on rapid growth, Shoplazza welcomes new talents to build North American business units.

The Key Account Manager position involves exploring initiatives to work with partners, approach potential customers, and help them start their online businesses.

We have different levels for this position. Your Resume will be reviewed according to your years of experience.

Tasks

• Effective employment and management of the entire sales lifecycle.
• Monitor market conditions, product innovations, competitors' products, prices, and sales.
• Ability to close deals by providing solution value to merchants that are based on Shoplazza's diverse set of product solutions.
• Develop and maintain account plans to report commercial progress to Shoplazza's executives.
• Employ defined and established methods for identifying prospective merchants.
• Being a trusted advisor helps the continued revenue growth of merchants by providing recommended products/solutions, as well as helps communicate merchant's product feedback to internal product teams on time, which ensures a proactive product iteration process.
• Participate and, where required, lead Go-to-Market planning efforts to develop and execute on-demand generation, structured sales acceleration programs and activities (online & offline marketing events). This will include close collaboration with regional marketing, product marketing, global partner and other growth acceleration teams.
• Facilitate and lead local pipeline meetings with the relevant local stakeholders, including those at the executive level, ensuring the markets are kept up to date on where they are against scorecard measures and how our products are working to close any gap.

Qualifications and requirements

• Excitement about the eCommerce space and the opportunities it creates for sellers and buyers.
• Ability to travel if required.
• Excellent interpersonal and customer service skills, including written and verbal communication.
• Experience in managing multiple internal stakeholders to deliver commercial goals.
• Project management skills.
• 2 - 5 years of experience in SaaS or eCommerce technology.
• Strong sales financial acumen related to deal structures and value to execution to the merchant ecosystem.
• Understanding of and good knowledge of working with merchants.
• High level of problem-solving skills and ability to think outside the box.
• Learning agility. Strong analytical and diagnostic skills in dealing with opportunities and issues.

Company Values

• Result: be accountable, deliver outstanding results to embrace value and success
• Efficiency: be stronger, strengthen your competency through efficiency
• Team: be a collaborator, lead teams to thrive and achieve collective success
• Striving: be a doer, recycle your pain and self-awareness into purpose and progression

Working conditions

• This is a permanent full-time position, working remotely, and may be required to come to the office occasionally.