Recruiting Assistant

Company Background

TSI is one of the fastest-growing outsourcing companies worldwide with Contact Center operations throughout the US, Mexico, and Latin America and world headquarters in Valencia, CA. We are disrupting the world of outsourcing and benefit from our leadership position in an industry experiencing strong year-over-year growth.

Company Culture & Mission

TSI makes outsourcing simple so that our clients can focus on their core business and drive sales growth. TSI is the sales, customer service, and back-office support engine behind many top brands, products, and services. We are very selective with the partners with whom we engage as well as the teammates we invite to be a part of our family. This keeps us focused on our Values: Transparency, Passion, Giving Back, Results and Fun!

Job Summary

Our state-of-the-art Contact Center is looking to build on our biggest strength: our teammates! As an appointment setter, you will be responsible for aiding with the daily functions of the recruiting team for our contact centers. Your passion for helping others and engaging personality will be needed, as you assist Tri Source teammates and applicants. As an appointment setter, your positive attitude, strong organization skills, and excellent communication techniques will help you to provide the best possible service to our employees and applicants.

Essential Duties and Responsibilities:

• Contact applicants to schedule interviews in our contact centers.
• Assisting in tracking applicants through the recruiting process using various databases and recruiting software.
• Greet and assist all new team members arriving for interviews in a friendly and courteous manner.
• Special projects as assigned by the Human Resources Management Staff.
• Answering a multiline phone, taking messages, and transferring calls.
• Administrating assessments.

Requirements

• Excellent organizational skills are vital to success.
• Working knowledge of Human Resource policies and procedures to include labor laws and wage and hour compliance preferred.
• Ability to demonstrate effective written communication to include reports, tracking systems, file notes, e-mail correspondence, facsimile correspondence, and other required methods.
• Working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Proven ability to use independent judgment and effectively prioritize.
• Previous call center experience preferred.
• Proven ability to handle documents, issues, and conversations with extreme confidentiality.
• Ability to positively communicate effectively in both English and Spanish.
• Ability to maintain objectivity in times of pressure.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid time off
• 401(k) matching