Hr And Payroll Admin - Us - Remote | Wfh

Are you ready to make a difference in the lives of those with chronic conditions? We are a rapidly growing healthcare company that specializes in remote patient monitoring for individuals with diabetes or hypertension. Our mission is to provide top-notch care and support, making a positive impact on our patients' well-being. Right now, we're searching for enthusiastic and compassionate individuals to become part of our Patient Intake Specialist team!
Responsibilities
Enroll Patients with Ease: As a Patient Intake Specialist, you'll be instrumental in enrolling individuals with chronic conditions into our Remote Patient Monitoring (RPM) programs, a fantastic benefit offered by their insurance company.
Create Positive Experiences: You'll handle a high volume of inbound calls, and your focus will be on ensuring that each caller feels valued and supported throughout the process.
Record Keeping: Accurate and organized notes of all communications will be essential to maintain patient records seamlessly.
Coordinate Care: You'll help organize and schedule appointments, update medical records, insurance reports, and patients' charts, ensuring a smooth flow of information.
Communication Master: Respond efficiently and with care to callers, explaining potential solutions, and delivering exceptional customer service.
Adapt and Learn: Embrace training and growth opportunities to expand your knowledge of our company and excel in your role.
Skills
Empathy and Passion: We are looking for candidates who are passionate about helping others and possess excellent communication skills. Your ability to empathize and connect with patients will make all the difference.
Phone Handling Expert: Your friendly and professional phone voice, along with strong phone handling skills, will set you up for success.
Organization is Key: With attention to detail and excellent time management skills, you'll thrive in our fast-paced work environment.
Tech Savvy: Familiarity with MS Office and CRM software is a plus, and efficient computer navigation is essential for this role.
Customer Service Guru: Outstanding customer service and active listening skills will make you shine in this position.
Flexible Availability: We offer flexible shifts from 9 am to 5 pm, 10 am to 6 pm, or 12 pm to 8 pm, allowing you to find the schedule that suits you best.
Requirements
A Caring Heart: A high school diploma or GED, coupled with a genuine desire to make a positive impact on people's lives, is all you need to get started.
Tech Requirements: You should have a PC (no MAC) with a minimum 1.6 GHz processor, 2 GB RAM, and 40 GB of free space. Don't worry; we'll conduct a straightforward computer test.
Tech Skills: Excellent computer navigation skills, with the ability to move between multiple windows and programs, are essential for success.
Typing Speed: Typing at least 35 words per minute will keep you on top of your game.
Reliable Internet Connection: Existing high-speed Ethernet internet access at home (no WIFI, hotspot, or wireless) is a must.
Peaceful Workspace: Set up your quiet, noise-free home office space free of distractions, ensuring you can excel in your role.
Join our compassionate team of Patient Intake Specialists today and be part of a life-changing healthcare journey. Apply now to embark on an exciting career that makes a real difference!
Employment Type: Full-Time
Salary: $ 40,000.00 60,000.00 Per Year