Business + People Operations Manager

MoonLab Productions is a full-service production + design agency that creates impactful experiences, connecting people to brands we love and align with. We are an ethically driven creative agency with a focus on five core missions of impact:

• Mental Health + Wellness
• Women’s Empowerment
• Sustainability
• Giving Back
• Diversity + Inclusion

We specialize in live + virtual experiences, strategy + creative direction, content creation, and much more. MoonLab is seeking an experienced and driven full-time Business + People Operations Manager to join our dynamic team.

Applicants must be located in the Los Angeles area.

RESPONSIBILITIES:

The Business + People Operations Manager will ensure effective and efficient Business Operations (inclusive of accounting, IT, insurance) and People Operations (HR). This role is for individuals that thrive in identifying and closing gaps within existing systems, communicate clearly across key partners, and are able to manage multiple competing priorities at any given time.

This position requires someone who is a self-starter and an experienced Operations leader. This role will be a great opportunity for an individual who is eager to learn, has a desire to make an immediate impact in the day-to-day business, and who enjoys working in a fast-paced, creative, and small office environment.

WHAT YOU’LL DO:

• Overall, create an environment in which the business operates with high efficiency, maximize productivity and pivot in response to company goals.
• Lead the day-to-day vendor management and oversee the execution of all Accounting & IT external partners deliverables. Step in as IT troubleshooting partner in times of high-demand.
• Prepare and manage business logistics support, annual business insurance renewals, and general business records management (e.g. DocuSign).
• Support agency administration across, project onboarding, processes, and reporting.
• Manage day-to-day people operations (e.g. recruitment, onboarding/offboarding, employee benefit administration, time off, performance management).
• Oversee and manage the maintenance of the office technology (e.g. phone, mail)
• Refine internal processes between departments and develop new systems where appropriate.
• Provide leadership and management across existing people and business operations.

WHAT YOU’LL BRING:

• Minimum 3-5 years experience.
• Experience working across multiple departments and project managing internal initiatives.
• Knowledge of HR practices, including recruitment, compliance, & employee relations.
• Proficient in Google Workspace (Sheets, Slides, Docs), Microsoft Office Suite (Outlook, Excel, Word), practical knowledge of macOS and Windows environments as well project management platforms (Slack, Asana, Zoom, etc.).
• Detail oriented and the ability to prioritize multiple initiatives or competing priorities concurrently.
• Helpful but not required, experience with Accounting Softwares and HRIS platforms.
• Excellent interpersonal communication, leadership, and relationship building skills.
• Highly collaborative self-starter with solid business judgment and a keen ability to problem-solve.

COMPENSATION & BENEFITS:

• Hybrid to Remote Work Environment
• Health, Dental & Vision Insurance
• Salary: $80,000-$100,000 DOE.
• Life Insurance
• Unlimited Paid Time Off

MoonLab Productions is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Required Travel: Less than 25%, but will vary throughout the year

To Apply: Please submit a resume for review