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Vice President Of Customer Success

Company

Storm3
Address New York, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting,Advertising Services,Hospitals and Health Care
Expires 2023-09-07
Posted at 8 months ago
Job Description

⚡ VP Customer Success

🎯 HealthTech (DSP AdTech)

💸 Competitive Salary ($150k-$200k) + Bonus + Equity

🌎 Remote


I'm exclusively partnered with a hyper-growth AdTech company transforming the multibillion $ programmatic healthcare advertising space!


The team is looking for an expert to lead the Global Customer Success team and build key strategic relationships with advertiser partners, maximizing adoption & engagement!


Responsibilities:

  • Develop and maintain strong relationships with partners to improve overall partner experience
  • Drive partner adoption by developing strategies to provide a streamlined onboarding experience
  • Collaborate cross-functionally to provide customer feedback and input on new product features and enhancements
  • Manage and mentor Customer Success team, providing guidance and support to help them achieve their goals
  • Drive upsell opportunities, increase retention, improve advertisers satisfaction and ensure their needs are fulfilled


Requirements:

  • Proven track record of driving upsell opportunities
  • Ability to build and maintain strong relationships with partners
  • 5+ years of experience in customer success/account management leadership role
  • Deep understanding of the AdTech industry, preferably of programmatic healthcare advertising landscape
  • Exceptional communication and strategic thinking skills


Why apply:

  • Competitive salary based on experience
  • Health benefits for self and family - vision, dental, disability
  • Equity incentive plan and stock options
  • Opportunity to join a rocket ship!
  • 401k


🌎 The role is hybrid (US)


📧 Interested in applying? Please click on the ‘Easy Apply’ button


⚡ Storm3 is a HealthTech recruitment firm with clients across London, Europe and North America. To discuss open opportunities or career options, please visit our website www.storm3.com and follow the Storm3 LinkedIn page for the latest jobs and intel