Sr. Program Manager - Leadership Onboarding

At HubSpot, we’re invested in helping you grow your career. There are countless ways for employees to learn and skill-up, from master classes to tuition reimbursement, but there is one critical growth opportunity we’re doubling down on: internal mobility. Over the past years we’ve seen countless HubSpotters transfer to new teams within HubSpot. We love that. Whether it’s a lateral move or a promotion, taking on a new career challenge internally is a great opportunity for career growth, but also for HubSpot’s growth.

Our GTM Enablement team supports 3000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and Customer Success Teams and empower them to do their jobs more efficiently while growing their skill set and enabling HubSpot’s long term strategy.

We are seeking a Senior Program Manager of Manager Onboarding to help new Sales and Customer Success managers ramp in their role and develop high performing reps for future manager roles at HubSpot. In this role, you will lead and collaborate with cross-functional teams to ensure effective execution of our global Manager Onboarding and Team Lead programs. .

Job Responsibilities

• Collaborate with stakeholders, including sales, customer success, marketing, product, learning & development, and operations teams, to understand business needs and incorporate them into programs
• Optimize manager onboarding program for internal and external manager hires
• Work collaboratively across GTM Enablement and Leadership Enablement teams to deliver strong program execution.
• Develop and refine GTM manager onboarding program that accelerates time to productivity for new Sales and Customer Success managers
• Define program goals, objectives, and success metrics, and monitor progress towards achieving them
• Partner with Sales and CS Director+ leaders to develop a consistent and scalable manager onboarding reinforcement strategy that incorporates continuous learning and hiring manager coaching and feedback to accelerate new manager time to productivity
• Iterate on global Team Lead program to ensure HubSpot has a strong pool of internal talent that is prepared to thrive in GTM people manager role
• Develop certification strategy to validate new manager confidence and competence across core set of operational responsibilities
• Foster a culture of continuous improvement by regularly evaluating, refining and updating our GTM Manager Onboarding and Team Lead programs based on feedback, process and product changes, performance data, and market changes.
• Act as a trusted advisor to stakeholders, providing guidance and insights on matters related to new and future manager enablement
• Provide facilitation support across program portfolio as needed
• Stay up-to-date with industry trends and best practices to ensure our manager onboarding and team lead programs are innovative, competitive, and drive business impact.

Characteristics & Skills Needed For The Job

• Data-driven decision making - Uses data to drive strategic planning or business changes. Influences with data and analysis.
• Driving Influence - Ability to gain idea buy-in from all types of stakeholders through effective communication skills, public speaking, and expectation setting.
• Setting strategic direction - The ability to work with stakeholders, understand needs and translate vision into a clear, global strategy is essential.
• Managing ambiguity - You are comfortable and thrive in an ambiguous environment.
• >3 years experience in sales, customer success or people management
• >2 years experience in Enablement (preferably with experience in global program management)
• Strong understanding of GTM onboarding and best practices
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.

Cash compensation range: 118500-189600 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

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