Onboarding Project Manager Jobs

Who We Are

Inclusively was inspired by co-founder, Charlotte Dales’ cousin, Cameron Northup, who became the first licensed aesthetician in Florida with Down syndrome. Cameron’s employer made slight adjustments to her working environment, enabling Cameron to be successful at her job. After seeing how effective the modifications were, Charlotte wanted to figure out how to use technology to enable all employers to easily accommodate candidates’ unique needs in the workplace. Inclusively was originally founded to offer opportunities for people with disabilities to find employment with companies that value them.

Inclusively is a technology platform that provides integrated access to 1 million diverse candidates, connecting them with roles based on their skills, experience and accommodations. Our platform helps companies hire and retain top talent by making it easy to provide the accommodations candidates and employees need to be successful and productive in their jobs.

At Inclusively, we are obsessed with candidate and customer feedback, taking a test and learn approach to innovation. The result is a fast-paced working environment where priorities and responsibilities quickly change as the company evolves and develops. What you will have is a seat at the table as we build a revolutionary product that disrupts current assumptions about employment and retention of diverse talent. What you’ll bring is an excitement about our mission, and a determination to prove to employers that hiring and retaining an inclusive workforce is right for business. If you like the sound of that, then you’ll love it here!

What You’ll Do

As the Onboarding Project Manager you are responsible for guiding our customers through successful implementation and launch of the Inclusively platform. This role will:

• Include key communication and expectation management duties for all phases of customer onboarding from goal setting, platform setup, product training, and change management - to make sure the customer realizes value as soon as possible.
• Partner closely with Customer Success Managers

How You’ll Do It

• Train and educate our customers on the Inclusively platform; Coordinate additional trainings with Inclusively’s subject matter experts
• Partner with Customer Success Managers from onboarding kickoff through launch to ensure strategic customer goals are identified, and the solution is enabled to support those goals
• Work closely with cross-functional teams including sales, product, and talent operations, to ensure seamless transfer of information and technical requirements needed for successful launches
• Leverage internal tools and channels to keep stakeholders informed of progress, issues, and risks
• Proactively communicate with customers and manage expectations to ensure we achieve successful project outcomes
• Maintain onboarding documentation and methodology resources to optimize for long term functional success
• Manage multiple customer onboarding projects, simultaneously
• Ensure project plans are organized and timelines outlined to keep both internal teams and customers apprised of next steps

What You’ll Bring

• Strong interpersonal and client-facing skills, driving an exceptional client experience
• Problem-solving, critical thinking, and communication skills
• Desire to work in a creative, high-growth, evolving startup work culture
• Self-motivated with the ability to participate effectively in a highly collaborative work team environment
• High technical aptitude and attention to detail with strong follow through
• Possess strong project management skills with the ability to orchestrate multiple projects and customize the approach based on the client's expectation
• Minimum of 3-5 years of relevant project management experience
• Excellent organizational skills with the ability to set priorities and hold teams and stakeholders accountable

Preferred Additional Experience

• Experience working with HR technologies

Benefits While Working At Inclusively

• Flexible, Unlimited PTO (personal time off)
• Inclusively contributes to medical coverage for employees + dependents. Dental, Vision, Life and Mental Health Care through Aetna.
• Remote - The ability to work from (almost) anywhere!
• Leadership opportunities on an innovative team
• Parental Leave

Compensation

• $80-90k (depending on experience) + Bonus
• The actual offer, including the bonus package, is determined based on multiple factors, including experience, location, and other business considerations.
• This role is eligible for equity.