Onboarding Program Manager Jobs

Superb organization skills with the ability to manage competing priorities

- Evaluate BSA/AML CDD and EDD requirements for all products or features

- Identify and evaluate customer onboarding requirements for new and existing products or features

- Build tactical and scalable solutions for operational teams to manage compliance tasks and risks

8+ years in the compliance industry, with experience in managing customer onboarding programs in the financial industry

Operational knowledge in building a sound Compliance program

Oversee end-to-end project management for the onboarding program, ensuring successful execution for all aspects of the program.

Enjoy public speaking & have exceptional facilitation skills; experience with instructor-led sessions and design a plus.

Reporting to the Manager, Learning & Development

Default to empathy and first seek to understand the experiences of others before you jump into action or solutions.

Possess excellent, inclusive communication skills across diverse types of people and needs.

Design thinking experience a plus.

Build and manage multiple project plans and timelines

3-5 years of relevant work experience

Strong experience managing projects of varying scope and complexity

Strong verbal and written communication skills

Experience with lean/six-sigma principles preferred

Actual starting pay is determined by various factors, including but not limited to relevant experience and location.

Don’t meet every requirement for the role?

A career that’s the whole package!

Why it’s a big deal…

Are you the person we’re looking for?

Here’s What Will Give You An Edge…

Expert relationship builder and customer service enthusiast.

Excellent communication, organization, and time management skills.

Problem-solving abilities and basic analytical skills.

GSuite (Word, Excel and PowerPoint), familiarity with project management tools and survey tools is a huge plus.

Weekly training and meetings on program management and onboarding strategies and implementation.

Assist in overall program planning for MPH, including defining objectives, timelines, and resource requirements, while ensuring the team stays on track.

Gain practical skills to enhance your resume and LinkedIn profile.

6-8 years of combined experience in Sales Enablement, Learning and Development, Onboarding, and Program Management.

Strong project management and organizational skills.

Experience working with Learning Management Systems.

Continuing to develop the onboarding experience needed for seller success from day one to full productivity.

Engaging, aligning, and communicating with program stakeholders across Sales, Marketing, Operations, Partners, and Customer Experience.

Exceptional communication, presentation, facilitation, collaboration skills.

Develop certification strategy to validate new manager confidence and competence across core set of operational responsibilities

>2 years experience in Enablement (preferably with experience in global program management)

>3 years experience in sales, customer success or people management

Develop and refine GTM manager onboarding program that accelerates time to productivity for new Sales and Customer Success managers

Optimize manager onboarding program for internal and external manager hires

Act as a trusted advisor to stakeholders, providing guidance and insights on matters related to new and future manager enablement

Establish tight-knit relationships with leaders, line management, HRBPs, and the broader employee population

Russell Tobin & Associates offers benefit options to our employees after 60 days on assignment.

Partner with the company’s Learning Administration function to manage these and other learning administration activities

Support other program managers in managing the delivery of their programs when necessary

A minimum of 4 years of experience in implementing learning development programs for an organization

Strong technical skills, analytical thinking, and an outstanding ability to operationalize global learning programs

Inform product roadmap for Education content

3+ years of experience in designing and implementing end user onboarding or implementation programs in B2B SaaS companies

Excellent communication skills (verbal and written) with the ability to communicate at all levels, escalate project issues, and mitigate risks

Proven record of designing impactful and compelling omni-channel customer experiences

Excellent Medical, Dental + Vision health benefits

Fertility & Family Forming Benefits

Strong project management and organizational skills

Develop and manage a comprehensive onboarding program for new hires, including orientation, training, and integration into the company culture and values

Serve as the Program Manager for the New Grad Program, managing the onboarding process for new graduates

Manage relationships with external vendors and partners to provide onboarding resources and services as needed

Provide guidance and support to managers and employees throughout the onboarding process

Minimum of 5 years of experience in onboarding, training, or related HR field

Strong project management and organizational skills

Develop and manage a comprehensive onboarding program for new hires, including orientation, training, and integration into the company culture and values

Serve as the Program Manager for the New Grad Program, managing the onboarding process for new graduates

Manage relationships with external vendors and partners to provide onboarding resources and services as needed

Provide guidance and support to managers and employees throughout the onboarding process

Minimum of 5 years of experience in onboarding, training, or related HR field

· Strong data management skills

Pay starts from $45/hr. and it may vary depending on the experience.

· Monitor and manage processes to remove blockers and ensure smooth operational flows

· Manage contract execution and completion from researchers, their institutions, and internal Client counter signatories

· Experience with regulatory audits and can provide detail-oriented and timely audit responses

· Experience in partner onboarding processes, including vetting global partner criteria and contracting

Project Management - Ability to execute foundational project management skills where appropriate. Ability to translate and decipher disparate information and requirements.

Key skills – project/program management, facilitation, presentation, communication, influence, strategic thinking, analysis, and problem-solving.

Change Management – Demonstrated ability to drive change and transformation.

Bachelor's degree in Human Resource Management, Business Administration, or a related degree.

5 years of working experience as an HR Onboarding Manager, HR Onboarding Specialist, or a similar role in the HR department.

Strong advising (internal or external) experience and skills.