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Partner Success Associate Manager
Company | Uplift Inc. |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-05-14 |
Posted at | 1 year ago |
Uplift’s mission is to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world’s most loved brands including Southwest Airlines, Carnival Cruise Line, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners.
- Owning the entire partner success processes with a focus on scalability and growth
- Lead and facilitate cross functional meetings ensuring internal alignment and prioritization of Partner integration requests
- Manage integrations with new partners and new product rollouts for existing partners
- Responsible for using project management tools to track and communicate project status throughout the company
- Responsibilities include, but are not limited to preparing kick-off meetings and materials for partners, gathering requirements for internal engineering and cross-functional teams and creating workflow tickets to track ongoing integrations, partner discoveries and troubleshooting with partners as neededStreamline existing
- Experience with Agile or Kanban process
- Demonstrated experience leading complex projects and managing high volume requests with the ability to prioritize quickly and effectively
- Experience using Salesforce and project management software such as Jira, TFS, Asana, etc
- Comfortable balancing expectations from a multitude of stakeholders with competing priorities
- 2-3 years of work experience is preferred
- Thrives in a startup culture and is a self-starter and a driver in delivery projects from start to finish
- 1-2 years experience in project management or product development preferred
- 1 year experience in a technical environment
- A team player with experience working cross functionally
- 1-2 years experience managing partner/external relationships
- BA/BS degree in Business, Engineering, or equivalent
- Strong knowledge of coding preferred
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