Director, Partner Success Jobs

Why Spur Reply

Turn Customer, Partner, And Employee Experiences Into Competitive Advantages

At Spur Reply, our mission is to turn every interaction our clients have into a go-to-market advantage. We are a consultancy whose objective is to drive results that matter. As the leading authority on go-to-market solutions, we act as an extension of our client teams, providing the support, tools, and strategies to achieve important outcomes. If you tackle challenges with unmatched persistence and believe learning is critical to ongoing growth, we want you on our team.

Why Spur Reply

Moreover, we focus on delighting our clients and creating the absolute best workplace for every person in the firm. We are a group of passionate, smart, and experienced consultants who strive to be their best selves every day and focus on driving value for our clients. Our size allows us to be large enough to scale but small enough to create a personalized journey and offer meaningful support as our consultants grow. The firm’s culture, which is built on teaming and teaching, empowers our professionals to support each other in their career development.

Our focus on our people is evident in the compelling benefits we offer

• Flexible paid vacation
• Monthly company lunches, company parties, and fully stocked kitchens
• Opportunity to participate in 401k with up to 4% company match
• Commuter benefits
• Hybrid or remote work options with a competitive salary and Total rewards package
• A world-class community experience with our several Employee Resource Groups
• 80% Health, 100% Dental, and Vision benefits for you and your family – premiums paid by the company
• Cell phone monthly plan

About The Role & What You'll Do

The Director, Partner Success role will re port to the Head of Business D evelopment and be r esponsible for ge nerating revenue for the firm primarily through direct sales efforts and through partner services sales through management of 2-3 alliance partners. This role must collaborate with the, Managing Directors , Channel delivery teams , Chief Marketing Officer , B usiness D evelopment and Alliances team s .

What You’d Bring To Spur

Business Development

• Research and assess business intelligence – market analysis, online reviews, press releases, publicly filed financial reports, etc. – to identify prospects
• Partner closely with Delivery teams to ensure the team are fully prepared for customer conversations
• Support sales efforts of other Biz Dev and Delivery leads
• Initiate contact and manage communications with new prospect contacts
• Engage with your network to share Spur capabilities and bring in new prospects
• Provide support for the sales rhythm of the business – weekly account meetings, sales team meetings, and pipeline calls (amongst others)

Alliance Management

• Understand and communicate firm products and services to your partners to increase brand awareness and develop more efficient means of driving revenue. Work with Delivery teams to create new service offerings as needed
• Develop and maintain deep relationships with executives at chosen alliances
• N egotiating agreements, suppor t sales engagements, build joint marketing events and campaigns, and ensuring the long-term success of the relationship between Spur Reply and the partner(s).
• Align with Channel Automation Managing Director and Head of partnerships and business development on 2-3 alliances you will manage

Spur Reply E vangelist

• Align with the Chief Marketing Officer , Channel Managing Director and the Head of Partnerships and Business Development on a content creation strategy.
• Create content as needed to execute strategy
• Participate in Channel groups like Partnership Leaders
• Attend and speak at Channel events

The Director will pursue, onboard, and manage 2-3 partner accounts. Th e individual will focus on several partner accounts and be responsible for coordinating all interactions with the partners. The Director shall engage in the full partner lifecycle

What You'll Need (Requirements)

• Experience interacting and collaborating across all levels of the organization, customers, and external partners with professional demeanor and diplomacy
• Experience tracking and presenting sales performance and pipeline data using relevant CRM software tools
• Experience with solution selling, including negotiation of pricing, service bundling, and promotions
• Excellent verbal and written communication skills . Excellent listening and people skills, self-initiated, proactive driver, and ability to navigate and influence highly ambiguous and challenging situations
• Experience driving early-stage product adoption, leveraging ecosystems, channels, and strategies of scale.
• Proven skills in building Go-to-market plans for channel and partner organizations . Experience developing and sustaining strategic partnerships
• Bachelor's degree in marketing, business administration, or a relevant field and/or 15+ years of relevant work experience in business development or partnerships
• Ability to deal with a broad range of situations from long-term strategic thinking to high-priority escalations, while maintaining an objective viewpoint
• Experience applying a data driven approach to monitoring performance and progress of business initiatives
• Creating and communicating strategy through compelling narratives and customer stories to a variety of audiences like customers, partners, and internal employees
• History of managing (budgeting, forecasting, tracking variance, etc.) budgets

Additional Information

Spur Reply (Formerly The Spur Group) is a consulting firm based in Bellevue, WA. In our hybrid working environment, our general working hours are 8 a.m. to 5 p.m. PT, Monday through Friday. While we strive for work/life harmony, client work may extend beyond these hours and may require flexibility in work arrangements.

Spur Reply is committed to a diverse and inclusive workplace. Spur Reply is an equal opportunity employer and does not discriminate based on race, origin, gender, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [email protected] . Visit our  website  to learn more about our open roles.

The compensation range for this full-time position is between $110,841 - $172,222 plus commission and benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications, and as applicable, other required qualifications. We do not hire individuals at or near the top of the range . If you have questions regarding compensation, a Talent Acquisition Partner can provide relevant details during the interview process.