Content Partner Success Manager, Key Accounts

The next chapter of our growth story needs YOU!

At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious, collaborative, and inspired by life-long learning. Although we have different backgrounds , we share the same vision; to reach a billion learners as we unlock positive potential through a love of learning. We owe it all to our people. Every win… every idea… every extra mile. They've made us who we are. And there's so much still to do – so much opportunity for you to own. Together, we're on a path to improving a billion lives and a culture where everyone can thrive

This is a unique opportunity to join Go1s Content Partner Success Team managing some of our largest and most complex supply side content partnerships. The Content Partner Success Manager at Go1 plays a pivotal role in ensuring the success of the company's content partnerships. These partnerships are crucial for delivering high-quality, diverse, and engaging materials for our learners. As a Content Partner Success Manager - Key Accounts, you will play a pivotal role in fostering strong relationships with our content partners and ensuring their success on the Go1 platform. You will work closely with our key accounts, delivering exceptional service and driving value for both our partners and clients. This role combines relationship management, account growth, and strategic thinking.

Why You'll Love This Role

• Collaborate with cross-functional teams to develop and execute strategies to ensure the success and growth of content partner accounts.
• Analyze partner performance data, providing insights and recommendations to optimize their content's visibility and impact.
• Collaborate with internal teams to communicate partner needs, influence product enhancements, and ensure a seamless partner experience.
• Serve as the main point of contact for partners, addressing their needs, concerns, and inquiries promptly and effectively.
• Build and nurture strong relationships with key content partners, understanding their goals and aligning them with Go1's capabilities and strategic direction.
• Identify upselling and cross-selling opportunities to maximize partner revenue and engagement.
• Act as a subject matter expert on the Go1 platform, guiding partners through technical aspects and best practices.
• Stay up to date with industry trends and competitor offerings to position Go1 as a leader in the eLearning space.

Qualifications

• Experience in the eLearning industry, EdTech, or digital content partnerships is a plus.
• Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
• Data-driven mindset with the ability to analyze and present insights.
• 5+ years experience in partnership, channel management, sales, marketing or business development , preferably in a SaaS environment
• Experience with CRM and reporting tools
• Self-motivated and proactive team player with a passion for learning and innovation.
• Strong understanding of eLearning, content management, or SaaS solutions a plus
• Commercially minded with the ability to drive strategic and operational decisions, diving into the detail when r equired
• Excellent communication skills (listening, explanatory, persuasion, negotiation)  and strong collaboration skills, with the ability to build rapport with partners and stakeholders
• Strategic thinker with the ability to identify growth opportunities.

At Go1, your base pay is one part of your total compensation package. This role pays between$100,000 and $120,000 USDand your actual base pay will depend on your skills, qualifications, and experience. This role is also eligible for the employee bonus plan and employee stock options.

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While technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above.

Perks And Benefits

What makes Go1 special? Every one of our employees. When we work together, great things happen! When you join the Go1 team, you not only get to work with an outstanding bunch of people, but you're also supported to continue your own personal growth and development in an inclusive and flexible environment, with benefits including:

• Monthly Internet and phone bills reimbursement
• Disability, Life/AD&D Insurance
• Up to 4% 401k contribution match up to IRS annual limit
• 18 weeks full pay parental leave, plus support for parents returning to work
• Employee and dependent Medical, Dental and Vision Insurance
• Free on-site snack (in office)
• Volunteer leave to give back to the community
• Competitive incentive plan in addition to salary
• Unlimited PTO - vacation, sick & personal leave
• Great workspace with free parking (in office)
• Unlimited access to the Go1 Learning Hub, including LinkedIn Learning
• Employee Stock Option Plan
• Professional development fund
• Wellness initiatives and an Employee Assistance Program
• Flexible approach to work

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.